Sell by Chat Specialist

On-Target Earnings: $350,000+

Location: Kelowna, BC (In-studio)

Benefits: Health Coverage · Dental Coverage · Unlimited Paid Time Off · Real Impact · Team Culture That Actually Feels Like One

👋 About Us

At Martell Media, we’re on a mission to inspire people to become the best versions of themselves — and share their transformations with the world.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

At the heart of everything we do:

1️⃣ Be the example…growth mindset.

2️⃣ Build the people…we build people, the people build the business.

3️⃣ Simple scales…we scale with simplicity, not complexity.

🎥 Why you shouldn't work here – Radical Transparency from our CEO

📝 What Applying Looks Like

We keep it transparent and efficient. Here’s what to expect:

1. 1-min intro video (Loom, Vidyard, or Google Drive – share your link below)


2. Application review


3. 15-minute intro call


4. Strengths assessment – how you learn and do


5. In-person interview – values and culture fit


6. Paid test project – work with us, like you're already on the team


7. Final call with our CEO


8. Offer – if we’re both excited, we move forward fast

💼 About the Role

As a Sell by Chat Agent, you’ll play a pivotal role in growing our business and changing lives. You’ll be responsible for converting leads into high-ticket clients across our mindset and business programs, all through conversational sales (chat-first).

You'll report to our Head of Revenue and work side-by-side with an ambitious, heart-centered team of marketers, coaches, and creatives. Whether you’re new to high-ticket sales or looking for a team that finally matches your pace, this role delivers.

🔍 What You'll Do

Conversational Sales

• Own the full chat-based sales process from first message to closed deal


• Engage warm leads via chat, voice notes, and DMs (no cold outreach)


• Ask powerful questions that uncover pain points and connect prospects to the right solution


• Handle objections confidently and close high-ticket program enrollments


• Maintain daily KPIs for conversations, follow-ups, and conversions

Sales Strategy & Growth

• Collaborate with our marketing team to align messaging and targeting


• Stay updated on program offers, pricing structures, and client transformations


• Contribute ideas to improve funnels, engagement scripts, and conversion workflows


• Track CRM updates and pipeline progress with precision


• Participate in ongoing sales training and team performance reviews

Client Experience

• Communicate clearly and confidently, following our brand guidelines.


• Provide a seamless and elevated brand experience throughout the buying journey


• Collect and relay client insights to product and coaching teams

🧠 What You Bring

Required

• 2+ years of experience in sales (DM sales, phone sales, sell-by-chat, or high-ticket preferred)


• World-class written communication skills: persuasive, conversational, and clear


• Passion for business, fitness, mindset, and personal growth


• Ability to thrive in fast-paced, high-volume environments


• Tech-savvy: you know your way around CRM tools, sales dashboards, and digital platforms


• Full-time availability in-person at our Kelowna studio

Preferred

• Familiarity with ClickFunnels, GoHighLevel, or HubSpot


• Exposure to coaching or performance-driven startups


• Background in entrepreneurship, fitness, or digital sales

💡 You're a Great Fit If You…

• Are obsessed with winning for the team and the client


• Love fast feedback loops and love being measured by results


• Are extremely competitive, but humble


• Bring high energy, even in short messages


• Want to grow your sales career with a fast-growing brand


• Are hungry for more than a job, you want a mission

🌄 Why Kelowna? Why Now?

People move here for the views. They stay for the vibe. Kelowna offers:

• A thriving entrepreneurial ecosystem


• World-class outdoor activities at your doorstep


• Great schools, arts, and a vibrant, welcoming community


• Lakeside patios, mountain trails, craft coffee, and yes, amazing wine