Senior Account Manager

Senior Account Manager

Branch Location: Charlottetown, PEI

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. Guided by our IMPACT values, we strive to create an exceptional employee experience where every team member feels supported, valued, and empowered.

The Senior Account Manager, Business Services is responsible for managing a complex portfolio of high-value commercial relationships, providing tailored lending solutions and strategic financial advice to business members. Acting as a trusted advisor, this role focuses on building long-term partnerships, supporting business growth, and ensuring sound credit and risk management practices. As a senior member of the team, the role also contributes to departmental strategy and provides mentorship to colleagues.

What You’ll Do:

• Manage and grow a portfolio of complex commercial lending relationships, delivering exceptional service and proactive financial advice.


• Assess, structure, and negotiate credit solutions, including loans, lines of credit, and other business products.


• Monitor and manage credit risk through ongoing portfolio oversight, reviews, and adherence to lending policies.


• Identify business development opportunities, cultivate new relationships, and expand the member base.


• Resolve member concerns professionally while maintaining strong, trust-based relationships.


• Collaborate with internal teams and external partners to deliver comprehensive financial solutions.


• Mentor and support team members, contributing to a strong, collaborative team environment.


• Contribute to departmental initiatives, planning, and continuous improvement efforts.
  

What You Bring:

Education & Experience

• Bachelor’s Degree in Business Administration, or a College Diploma in Business, Finance, Accounting, Commerce, or a related field; or an equivalent combination of education and experience.


• Experience in business lending, relationship management, or commercial banking within the financial services industry.


• Demonstrated success delivering strong member service and supporting business growth through financial solutions.
  
  

Skills & Attributes

• Strong relationship management and business development skills with a member-focused mindset.


• Solid financial acumen, including the ability to analyze financial statements and structure complex lending solutions.


• Sound judgment and risk assessment capabilities in commercial lending.


• Excellent communication and negotiation skills.


• Highly organized with strong attention to detail and the ability to manage competing priorities.


• Self-motivated and adaptable, with the ability to work both independently and collaboratively.


• Commitment to compliance, confidentiality, and professional integrity.
  
  

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

• A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.


• Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.


• Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.


• Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.


• Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.


• Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.


• Salary Range: $100,629 - $118,388
  

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: May 4th, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.