Senior Account Manager, Client Relationship Management, Derivatives Trading

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Senior Account Manager, Client Relationship Management, Derivatives Trading, is pivotal to the Montreal Exchange’s mission of growing retail derivatives volume. You will drive adoption by building strategic relationships with key stakeholders—including brokers, trading desks, and universities—while positioning TMX as the leading authority in derivatives education. By delivering impactful content and learning opportunities, you will empower the next generation of derivative investors.

This role reports to: Head of TMX Markets Products & Services & President of Equity Trading

This role is hybrid (4 days/week in the office) - based in Toronto, ON.

Key Accountabilities: 

• Develop and execute strategies to increase trading volumes of Canadian listed derivatives (Options and Futures) within the retail market.

• Build and maintain strategic relationships with retail trading desks, online brokers, universities, and other external stakeholders across the retail ecosystem.

• Oversee, review, and approve all educational content for retail investors—including webinars, articles for the "Option Matters" blog, and presentations—to ensure accuracy, clarity, and appropriateness.

• Collaborate with Marketing, CRM, and Product teams to create and distribute client education and promotional content through social media and newsletters.

• Monitor and track financial markets, derivative market structure, and retail trading volumes to provide insights and identify new market opportunities.

• Leverage technology, including AI, to maximize educational impact and scale workload.

• Manage the Options Trading Contest and assist Finance and Product teams with incentive rebate programs.

• Conduct cross-training and ensure regular communication on progress and performance to senior management.

How You’ll Succeed  

As a Senior Account Manager, Client Relationship Management, Derivatives Trading at TMX, your success will be determined by how you:

• Achieve measurable growth in the adoption and appropriate use of listed derivative products across the Canadian Retail ecosystem. 

• Cultivate robust, strategic relationships with key external stakeholders (e.g., retail trading desks, brokers) that directly contribute to product promotion and increased usage. 

• Establish high-impact internal partnerships that result in successful, cross-functional initiative execution. 

• Consistently deliver high-quality, customized education that positions TMX as the retail investing community's preferred source for derivative trading knowledge. 

• Monitor and Proactively Incorporate market developments into actionable insights that drive product product and platform enhancements in order to drive retail uptake. 

• Successfully deploy technology and AI tools to maximize educational reach and efficiency, ensuring scalability of all client-facing work. 

Skills & Experience:

Must Have(s):

• Thorough understanding of the equity derivatives markets and the broader financial markets; minimum 8 years of relevant financial markets experience

• Bachelor’s degree in economics, administration with a major in finance, or a related field, or equivalent experience

• Prefer a Derivative Market Specialist designation, Certificate in Derivatives Market Strategies; or the desire to pursue said designation(s)

• Self starter with strong analytical and technical skills, including the use of AI

• Proven ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing and often ambiguous environment

• Expertly explain and write about complex options strategies

• Strong communication and presentation skills for diverse settings

• Manage complex initiatives and cultivate high-level client relationships

• Exceptional interpersonal and relationship-building skills

• Highly analytical, detail-oriented and possess a strong business sense

• Willingness to travel within Canada and occasionally outside of Canada

Nice to Have(s):

• CFA or CAIA designation, an asset

• Previous experience in trading and/or selling derivatives products an asset

• Ability to communicate fluently in both French and English will be an asset.

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Salary Range: 175,000/year - 190,000/year CAD 

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience. 

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived! 

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. 

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.