Senior Business Applications Analyst, Voyager - REMOTE (Canada)

WELLTOWER – REIMAGINE REAL ESTATE WITH US 

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. 

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.  

ABOUT THE ROLE 

The Senior Analyst, Operations – Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower’s Yardi Senior Voyager and accounting related modules. The ideal candidate possesses the ability to work cross-functionally to streamline accounting processes and improve operational efficiencies.  The Senior Analyst, Operations – Business Applications will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.

Welltower is growing, fueled by a disciplined approach to capital allocation, a robust data science platform, and strong operating performance. This foundation enables us to deliver long-term, compounding growth and expand our impact across the healthcare infrastructure and wellness housing space. 

KEY RESPONSIBILITIES 

• Serve as a strategic liaison between Property Accounting and system support, managing and resolving Yardi-related issues


• Lead the administration and maintenance of the Chart of Accounts (COA), including creation of new accounts, updates to existing codes, and understanding of headers and total into accounts


• Support and troubleshoot Custom Account Tree functionality, including setup and ongoing edits


• Act as the point of contact for finance and accounting-related implementations and modules (e.g., Fixed Assets, Construction Manager, Intercompany, Procure-to-Pay, and Payment Processing)


• Validate Trial Balance and AR data during operator transitions and acquisitions


• Support corrections related to BOM and Property Accounting ledgers


• Provide backup support for Medicaid-related processes as needed


• Conduct regular audits to ensure system access and role provisioning align with internal controls and audit standards


• Collaborate with internal support teams to identify and resolve system challenges


• Assist the AVP, Operations in developing and delivering training programs that ensure operations teams are proficient in Yardi system functionality


• Develop strong relationships with internal and external stakeholders to support strategic initiatives


• Contribute to agile and project-based workflows, helping drive continuous improvement in system processes and reporting

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

TRAVEL 

Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS 

• At least 5 years of accounting, financial, operations, or technology implementation


• Strong understanding of accounting best practices


• Proven experience working on Yardi implementation projects


• Preferred experience with Yardi’s Senior Voyager and associated modules


• Project Management and Technical Support experience


• Experience planning and working on implementations of system changes in a SOX environment is preferred

Education:

• Bachelor’s degree in accounting, business, real estate, computer science, or related field


• Agile, Six Sigma, or PMP certification strongly preferred

Employment is contingent upon the successful completion of a background check and verification of employment, education, and other credentials relevant to the position.   

WHAT WE OFFER

• Competitive Base Salary + Annual Bonus 

• Generous Paid Time Off and Holidays 

• Employee Stock Purchase Program – purchase shares at a 15% discount 

• Employer-matching RRSP Program  

• Tuition Assistance Program 

• Comprehensive and progressive Medical/Dental/Vision options 

• Professional Growth 

• And much more! https://welltower.com/newsroom/careers/ 

ABOUT WELLTOWER 

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. 

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. 

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. 

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet