Senior Claims Analyst

Permanent Full Time 

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We are looking for a Senior Claims Analyst to join the team.

Are you looking to make a difference?   To use your analytical ability to make decisions?  As a member of the Living Benefit Claims department, you will be responsible for adjudicating individual disability and critical illness claims with the goal of accepting all payable claims in accordance with the terms of the actual individual policy.

What you will do

• Developing the claim file by assessing various factors (medical, finances, occupation) required to assess the disability


• Reviewing all the information when received and arriving at a decision to either accept or deny the claim


• Consulting with the Medical Board, accountant, legal counsel and peers


• Communicating by letter, telephone and email with policyholders, doctors, agents and lawyers for the purpose of requesting information, explaining decisions and defending claim policies and guidelines

What you will bring 

• Previous experience in a similar role requiring good judgement skills


• Proven ability to manage multiple deadline driven tasks


• Excellent time management skills


• Proven analytical ability


• Proven ability to make decisions independently


• Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams)


• Strong customer service skills


• As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs. 

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The base salary for this position is between  $51,400 minimum - $77,100 maximum annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected].

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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