Dossier/ZGM | Vancouver, BC | Full-Time | Senior Leadership
Role Overview
Dossier/ZGM is seeking a Senior Creative Director to lead the creative helm of a legacy design studio with over three decades of iconic brand creation. This is a rare opportunity to shape the next chapter of a firm that has built brands like Mike's Hard Lemonade and consistently delivered transformative work for established CPG, food & beverage, wellness, and corporate clients.
This is a senior leadership role for someone who combines creative vision with strategic rigor, someone who can guide complex branding projects from strategy through execution while leading multidisciplinary teams and upholding Dossier's reputation for creating enduring brands that drive meaningful business success.
You'll direct the full creative process across brand identity, naming, packaging, and experience design, and mentor emerging creative leaders. You'll work closely with our strategy and account leads to ensure creative work is grounded in business objectives and market realities, while building strong working relationships with senior client stakeholders.
This role requires proven CPG or brand transformation experience, strong production knowledge, and the presence to lead complex stakeholder conversations. You should be equally comfortable in strategy sessions and design reviews, with a track record of launching successful brands and products.
Based in Vancouver, BC. Hybrid working model supported.
What You'll Do
Creative Leadership
Lead creative direction on major rebrands, product launches, and portfolio transformations
Drive the creative process from strategy and naming through brand identity, packaging, and experience design
Ensure creative work balances brand ambition, consumer insight, and commercial viability
Partner with strategy and account leads to translate business objectives into compelling creative solutions
Present and defend creative vision to senior executives, founders, and investor groups
Strategic Design Thinking
Apply systems-thinking to brand and product architecture, growing existing platforms and envisioning future portfolios
Guide brand positioning that differentiates in category while supporting commercial goals
Advise on package form factor development and optimal manufacturing approaches
Integrate product claims and messaging structures into cohesive design systems
Stay attuned to consumer and design trends, applying insights strategically
Project & Process Leadership
Oversee complex, multiphase projects including category creation, brand architecture, and new product development
Guide teams through stage-gate processes and product launch timelines
Maintain strong understanding of production processes, technical execution, and manufacturing realities
Ensure projects meet quality, timeline, and budget expectations while supporting sales and marketing needs
Team Development
Lead and align design and production teams with clarity and discernment
Mentor senior designers and emerging creative leaders
Foster a collaborative, high-standards creative culture
Build team capabilities in human-centered design and innovation methodologies
Studio Leadership
Represent Dossier's creative vision externally through thought leadership and industry engagement
Contribute to studio growth and evolution of creative practices
Collaborate with senior leadership on studio direction and key decisions
Must-Haves
Senior Experience: 12+ years in creative leadership at an agency or design studio
CPG/Brand Expertise: Deep experience in CPG (food, beverage, wellness) with proven brand creation, refresh, and line extension work
Track Record: Proven success launching brands and products
Creative Range: Expertise across brand identity, naming, packaging, and brand communications
Strategic Positioning: Strong ability to diagnose business challenges and articulate clear creative vision that aligns with client objectives
Production & Technical Fluency: Solid understanding of package form factors, manufacturing options, printing techniques, and production processes
Process Knowledge: Understanding of product stage-gate development and launch processes
Team Leadership: Proven ability to lead and inspire multidisciplinary creative teams
Client Presence: Confidence presenting to C-suite executives and ownership teams,
Systems Thinking: Ability to see how individual projects fit within broader brand architecture and portfolio strategy
Nice-to- Haves
Specialization working on wine or premium beverage branding, including portfolio tiering, estate positioning, and technical label execution
Knowledge in Canadian Wine Market
Background in both agency and client-side roles
Exposure to venture-backed or high-growth brands
Familiarity with design systems and scalable brand architecture
Experience in entrepreneurial or boutique agency environments
Sales & Marketing Acumen: Strong awareness of go-to-market requirements and execution needs
Why Join Dossier/ZGM
Take the creative helm of a studio with 30+ years of category-defining work and proven business impact
Lead transformative projects for ambitious brands across CPG, food & beverage, wellness, hospitality, and private capital
Shape the next chapter of a firm that has built iconic, enduring brands like Mike's Hard Lemonade
Collaborate with founders, established brands, and private capital partners who value strategic creativity
Hybrid working model with senior leadership autonomy and direct influence on studio evolution
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