Senior Finance Business Partner

Job Summary: 

Reporting to the Manager, Corporate Financial Planning & Analysis, the Senior Finance Business Partner position will partner with the Professional Services and Support (PS&S) organizations to provide data driven support for planning, reporting, analysis and decision support. This is a highly visible role that will have significant interaction with leaders in the organization. This position serves as the primary liaison between PS&S and Finance. This fast-paced position includes business operations modelling, monitoring business unit operating performance, planning and forecast management, direct financial support of core business groups, and various special projects.  

How You Will Make an Impact: 

Business Partnership 

• Serve as the primary strategic finance advisor to PS&S Leadership, influencing decisions that drive growth, efficiency, and long-term value creation. 


• Lead development of short and long-range financial plans for PS&S, providing scenario modeling, risk assessment, and sensitivity analysis to support strategic planning. 


• Deliver deep, actionable insights on key operational and commercial metrics — including utilization, pricing, cost to serve, attach rates, customer health, and AI adoption — to inform investment and resourcing strategies. 


• Proactively identify emerging trends, opportunities, and risks, communicating with urgency and clarity. 


• Build strong, trusted relationships with business leaders, influencing decision-making through data-driven guidance and strategic perspective. 


• Act as an advocate for finance within the organization — educating leaders on financial concepts and strengthening financial acumen across supported teams. 


• Serve as a subject-matter expert for service-related financial metrics and operational KPIs to the CFO. 


• Partner on commercial strategy for services offerings, including pricing models, packaging changes, and go-to-market initiatives. 


• Collaborate with Product, Sales, People & Culture, and Operations to align financial planning with cross-functional priorities, including resourcing, customer experience, and margin optimization. 

Financial Planning and Reporting 

• Own the end-to-end financial planning and forecasting processes for the functions supported, ensuring high accuracy, alignment across teams, and efficient collaboration. 


• Challenge assumptions and guide business leaders toward financially sound decisions, including ROI analysis for staffing, tooling, and strategic initiatives. 


• Ensure financial plans reflect operational realities and strategic priorities, strengthening accountability across the organization. 


• Deliver executive-ready reporting packages, synthesizing results, trends, and underlying drivers while providing clear recommendations for action. 


• Lead monthly performance reviews with senior operational leaders, ensuring they understand results, gaps to plan, and potential mitigations. 


• Improve and modernize planning and reporting processes through automation, system enhancements, and optimized workflows in partnership with the broader FP&A team, Accounting, IT, and Operations. 


• Elevate the quality and value of management reporting by improving clarity, data consistency, timeliness, and business relevance. 

Strategic Initiative Support 

• Support the Manager, Corporate Financial Planning & Analysis during Integrated Planning by taking ownership of priority workstreams such as gross margin improvement.  


• Support cross‑functional, company‑wide strategic initiatives, through project management, financial framing, or milestone tracking. 


• Support ad‑hoc executive requests requiring rapid analysis, structured problem‑solving, and strategic business insights. 


• Flex across evolving business needs, stepping in to manage high‑impact projects that require senior judgment, analytical strength, and cross‑functional leadership. 

What You'll Bring to the Role: 

• Strong analytical and problem-solving skills with the ability to zoom-in on the details and zoom-out to see the big picture 


• Strong communication and negotiation skills to be able to influence senior stakeholders 


• Strong collaboration skills to be able to navigate a dynamic and fast-paced environment  


• Strong time management skills and judgment to autonomously prioritize and focus on the most impactful work 


• Advanced financial modeling skills, with an ability to leverage large volumes of customer and operational data to build dynamic multi-scenario models from scratch 


• Highly curious individual that enjoys continuously learning 

Work Experience Recommendations:   

• 5+ years of well-rounded finance experience, including within FP&A, corporate finance, revenue operations, or financial advisory  


• Experience with NetSuite, OpenAir, Salesforce, Pigment and PowerBI are considered an asset  


• Experience with SQL is considered an asset 


• Experience with IFRS is considered an asset 


• Experience within a Professional Services business model is considered an asset 


• Experience within a SaaS business model is considered an asset    

Education Recommendations: 

• Bachelor’s degree in business administration or commerce, preferably with emphasis in finance, accounting, or economics 


• MBA, CPA, CFA, or CBV designation are considered an asset