Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! We are seeking a skilled Senior IT Application Specialist that works with other internal and external resources maximizing the business benefits associated with their applications. A successful candidate will have superior analytical and problem-solving skills, high internal client satisfaction standards, and timeliness.

What you'll do:

The Senior IT Applications Specialist is responsible for the design, configuration, implementation and maintenance of Geotab’s IT application systems. This position is also responsible to maintain a secure and highly available application environment. You will be responsible for identifying and implementing features, functions and AI capabilities to support internal client business plans. Role includes investigating and troubleshooting application issues of a complex nature, identifying improvement in existing applications, and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotab’s success, growth, and service quality.

How you'll make an impact:

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  Understands how their work as an application specialist fits into Geotab’s ecosystem, takes initiative to identify problems and propose team projects that resolve them.

  
  


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  Owns design, planning, execution and testing for projects, enhancements and break/fix issues.

  
  


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  End-to-end responsibility for designing, implementation and maintaining of application lifecycle.

  
  


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  Works with their team and adjacent teams to solve problems. Escalates problems that have wider scope. More senior involvement in problem solving and encouraging team members to work through issues that have a more narrow scope.

  
  


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  Establish relationships with various teams in order to troubleshoot issues and develop long term solutions effectively.

  
  


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  Design, configure, implement and maintain applications and service requirements while researching and establishing best practices.

  
  


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  Lead and/or participate in projects as a technical subject matter expert.

  
  


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  Analyzing new functionality in application releases to determine how it should be used.

  
  


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  Plan, coordinate and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments.

  
  


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  Work closely with business owners in order to understand business needs and manage expectations of users being supported.

  
  


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  Perform daily health checks to detect issues and minimize downtime.

  
  


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  Performance tuning by identifying ways to maximize the potential and ensure high availability of applications.

  
  


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  Identify and resolve medium to highly complex production problems for supported applications.

  
  


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  Provide advice and recommendations to management regarding technology directions, decisions, security policy, and roadmap.

  
  


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  Lead and ensure in-depth analysis of problems and initiate corrective actions and implementation of preventative measures.

  
  


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  Lead in knowledge transfer sessions and documentation, mentor peers.

  
  


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  Create and maintain SOP’s for application portfolio including other technical documentation to be used by internal Geotab technical and non-technical teams.

  
  


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  Write and maintain automation scripts and leverage configuration management to increase system efficiency and effectiveness.

  
  


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  Maintain application monitoring / alerting capability.

  
  


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  Maintain knowledge of docker containers in a production environment.

  
  


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  Management of global Active Directory infrastructure including patching and general maintenance.

  
  


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  Manage Google Workspace within Geotab’s corporate system and service environment.

  
  


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  Experience managing Mobile Device Management (MDM) solution’s.

  
  


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  Zero Trust Architecture management.

  
  


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  Ability to effectively prioritize multiple requests, projects, and activities typically working under pressure.

  
  


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  Participate in an after-hours on-call rotation.

  
  


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  Support Geotab global strategic initiatives.

  
  

What you'll bring to the role:

Why job seekers choose Geotab