Senior Manager, Blue Rewards Partnerships & Enablement

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Job Description

As part of BMO’s North American Retail & Small Business Payments department, the Blue Rewards Product and Partnerships team develops and executes product and partnership strategies to drive financial performance and deliver an exceptional customer experience for Blue Reward credit card suite. This  role will lead the partnership development and execution of Blue Rewards credit cards that extend reach, drive engagement and add value for the BMO cardholder.

The Sr Manager – Blue Rewards Partnership Strategy and Enablement is accountable for, development, execution and coordination of payments partnerships for BMO Blue Rewards in the Canadian market, In this role, the incumbent will: (1) target, develop and negotiate new partnerships that are aligned to Blue Rewards Credit Card Value prop, (2) act as thought leader for how to integrate BMO’s various partnerships into BMO’s Blue Rewards credit card and loyalty strategy, (3) lead implementation and execution of partnership strategies. ( (4) Lead Integration and coordination with Blue Rewards Loyalty program to ensure management and growth of partnerships.  

Accountabilities:

Target, develop and negotiate new partnerships that are aligned with BMOs objectives in the credit cards business,

• Develop a strategic, competitive and financial framework in which to assess the value, complexity and strategic alignment of various partnerships for our Blue Rewards Credit Cards
• Review, assess and optimize the economics and incremental value added by various partners
• Provide recommendations on short- and long-term options and socialize them with senior leaders
• Support the tracking of expected benefits due to projects delivered by the team
• Negotiating with the partners and owning the entire business development / sales cycle, will own the creation of pitch documents etc.
• Responsible for driving business growth within BMO. Develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.

Act as thought leader for how to integrate BMO’s various partnerships into BMO’s Blue Rewards Credit Card and loyalty strategy

• Develop and lead the execution of product and portfolio strategies based on deep consumer insights
• Anticipate and respond to changing customer needs with high-quality, cost-effective product solutions that are easy to sell, service, and use
• Continually monitor the competitive environment to ensure the product offering is top tier, innovative, and delivers significant value as well as an exceptional customer experience

• Frame and elevate strategic issues and priorities within the portfolio to secure funding
   

Lead implementation and integration projects

• Effectively manage all contractual and supplier management requirements for new partners
• Liaise with other lines of business including other areas of the payments team (Acquisition, Small Business, Customer Engagement) and more broadly across the bank (Segments, Blue Rewards Loyalty, EDB, etc.)
• Manage risk related to the portfolio and ensure compliance with all laws, rules and BMO policies

Act as lead integrator with coordinator with Blue Reward Loyalty Program

• Lead and coordinate activities that overlap across BMO Credit Cards and Blue Rewards team
• Act as primary relationship manager with Blue Rewards team
• Track, report and manage on progress and growth of partnerships

Qualifications:

Knowledge

• Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred
• 3+ years credit card product management experience
• 2+ years partner relationship management experience
• Management consulting or Strategy experience preferred
• Strong track record delivering results in ambiguous and challenging situations
• P&L management experience preferred
• Data fluency is an asset

Skills

• Excellent business acumen and strategic planning
• Proven ability to establish conducive working relationships with partners and managers across different business units and groups
• Proven ability to influence without authority and drive change
• Excellent communication skills (oral and written) with ability to frame and effectively communicate complex problems
• Negotiation, business / partnership development, value creation
• Excellent problem solving skills
• Strong financial, quantitative, analytic and business casing skills
• Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives
• Strong time management and project management skills
• Team-oriented, collaborative and flexible
• Leadership skills
• Strong attention to detail

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.