Senior Manager, Credit Administration

The Kindred team is at the heart of our cooperative, bringing our values to life everyday. In fact, they are woven into everything we do. More than financial professionals, we care deeply about our members, and our communities. With integrity, stewardship, and compassion, we help ensure every member’s experience feels welcoming and grounded in purpose. Whether offering thoughtful financial guidance or strengthening community connections, we strive to connect values and faith with finances, inspiring peaceful, just, and prosperous communities.

We are currently recruiting a Senior Manager, Credit Administration to fill a permanent vacancy in our Credit Department.

Reporting to the Vice-President, Credit Risk, in this role you will provide leadership and functional ownership of Credit Administration and Support, and be accountable for the effectiveness, scalability, and risk management of the end-to-end loan lifecycle across Kindred. You will ensure credit administration capabilities enable portfolio growth, protect asset quality, support regulatory compliance, and deliver an efficient, member-centred lending experience aligned with Kindred’s strategic priorities.

Key Responsibilities:

• Provides enterprise oversight of credit administration activities across the loan lifecycle.


• Leads the credit administration and support teams, creating a highly engaged team demonstrating trust, teamwork and care for one another, while providing a high standard of service and support to the branch teams.


• Accountable for outcomes related to credit administration, including service effectiveness, operational efficiency, compliance and quality assurance, security management, and the integrity of credit data and documentation.


• Leads continuous improvement, digitization, and automation initiatives to enable scalable, sustainable lending operations, partnering with external vendors and internal departments on cross-functional initiatives.


• Responsible for credit data management and reporting, ensuring accurate, timely, and reliable information supports regulatory compliance, portfolio oversight, and executive decision.

What to bring:

You bring values-based leadership grounded in integrity, stewardship, and care. You foster trust, collaboration, and a strong sense of purpose across your team and partners. You bring clear, empathetic communication and relationship-building skills that enable effective collaboration across departments, while keeping member experience at the centre of decision-making. You bring adaptability and change leadership, confidently guiding teams through transformation in a complex, regulated environment while staying aligned with Kindred’s purpose and cooperative values.

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with team members.

Plus, you bring your qualifications and experience:

• University or college graduate in a related field


• 8-10 years of experience in credit administration, with detailed knowledge of related legal requirements


• Previous leadership experience, as well as skills in strategic thinking and change leadership


• Strong technical knowledge in systems relating to credit process


• Expertise in project management and process improvement


• Expertise in security registration, due diligence and risk mitigation

Why Kindred

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. For many roles, we offer flexible and remote options that we can discuss with you. And of course, your total rewards package includes competitive cash compensation plus an array of wellness benefits and financial products and services at preferred rates for employees.

Our comprehensive total rewards package includes:

• Starting salary $85,000 - $100,000


• Performance based target incentives, tied to individual, team and organizational results


• Group benefits plan & wellness programs


• Group Savings Plan with employer matching


• Four weeks of vacation and generous paid time off provisions


• Career growth opportunities, training & development support


• Comprehensive staff benefits on financial products & services
  
  

When you choose Kindred to further your career, you’re joining an engaged workforce at a certified that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.

RSVP

Ready to choose Kindred? Visit us at www.kindredcu.com/careers to learn more about why people enjoy working with us. If this role sounds like a good fit, please apply.

As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.