Senior Manager, Network Efficiency

At CN , everyday brings new and exciting challenges . Y ou can expect a n interesting environment where you’re part of making sure our business is running opti mally and safely ― helping keep the economy on track . W e provide the kind of paid training and opportunit ies that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safe ty-focused culture working together as ONE TEAM . The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Senior Manager, Network Efficiency is responsible for working with the Network Operations, Engineering and Mechanical teams to identify strategic initiatives and deliver projects that positively affect the CN’s key performance metrics. Moreover, the role tracks the progress of these initiatives in relation to the organization’s Key Performance Indicator (KPI) objectives. The position leads CN’s continuous improvement focus by evaluating, planning, and implementing improvements in processes and practices and coaches the teams within work units. The role collaborates with functional owners to diagnose problems and prioritize and source viable solutions. The position is involved in project planning, cost estimation, creation of financials, resource management and risk assessment.

Main Responsibilities

·Identify and implement processes and projects that will improve efficiency and reduce cost

·Develop and deploy reports and organizational dashboards to support ongoing efficiency initiatives

·Drive culture change to instill focus on fact-based management practices, the use of Six Sigma, Lean and other continuous improvement methodologies

·Work closely with continuous improvement leads and Network Operations, Engineering and Mechanical teams across the organization to design new processes

·Increase standardization of work processes and drive consistency across the system

·Identify, eliminate or mitigate major Cost of Poor Quality (COPQ) processes to reduce defects with the goal of becoming defect-free

· Drive quality control efforts and 5S continuous improvement methodology implementation

·Identify operational continuous improvement training requirements alongside functional leads

Strategic Planning

·Develop a continuous improvement strategy related to efficiency and reliability

·Support the efficiency focus through project management, including implementing the new processes, establishing all reports, KPIs and governance around them, handling the schedule, budget, and documentation, as well as preparing other project materials and tools

·Perform assessments utilizing analytical skills to identify improvement opportunities as well as develop and deliver selected continuous process improvement initiatives

· Identify and implement changes that encompass innovative ideas and ways to improve process, work efficiency and throughput

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires occasional travel (up to 40%) within Canada and the United States (U.S.). Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

Requirements

Experience

·Minimum 10 years of continuous improvement experience within the transportation industry

o Experience teaching, training, and leading continuous improvement implementation

o Experience working in a unionized environment*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

·Bachelor’s Degree in Business Administration, Engineering, or a related field

·Black Belt certification and ability to become a certified Master Black Belt*

*Any designation for these above would be considered as an asset

·Demonstrates agility and drives change

·Collaborates with others and shares information

·Sets direction and inspires others

·Communicates with impact

·Identifies needs and finds solutions to create value for all stakeholders

·Applies critical thinking

Technical Skills/Knowledge

·Expertise in Microsoft Office (Word, Excel, PowerPoint, Visio, Project)

·Expertise in data analytics using various tools such as MS Access, Tableau and PowerBI

·Broad understanding of process improvement and sustainment methodologies (e.g., Lean, Value Stream Mapping, Six-Sigma, Change Management)*

*Any knowledge for any of the above would be considered as an asset

About CN 

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at [email protected].

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email. 

FAQ
Check here for answers to your CN hiring questions.

Applying for a Job at CN

Does CN offer entry-level positions?

Yes, we have many positions ranging from entry to senior levels, both in the field and in corporate and IT functions. All available positions are posted onto our Careers website.

Does CN hire students, interns, and new graduates?

Yes, Internship opportunities are posted onto our Careers website, when available.

What's the best way to apply for a position at CN?

Search and apply for a job on our Careers website. Once you’ve created a profile you’ll be able to apply for additional openings and view the status of your application(s). We do not accept resumes by email, fax or mail.

Can I apply for more than one job at the same time?

Yes, feel free to apply to any jobs you're qualified for.

What is the rehire process for former CN employees?

The application process for a former CN employee is the same as for all other candidates.

Does CN accept foreign applicants?

CN requires that applicants be legally eligible to work in Canada or the US. This includes Citizens, Permanent Residents, or anyone in possession of a work permit with certain conditions. At this time, CN does not provide immigration assistance to foreign applicants.

My Job Application

What is my application status?

To see your application status, go to our Careers website and login to your candidate profile. It may take some time before your status is updated, as we receive a high volume of applications on a daily basis. If you are being considered for a job, you will be contacted by a member of our Recruitment Team.

Can I withdraw an application?

Yes, if you change your mind about a particular job, you may withdraw your application at any time. If you've already received a job offer, you can simply decline it.

I completed an Online Assessment, what are my next steps?

The Recruitment Team will notify you by email whether or not you will be moving on to the next step of the recruitment process, based on your online assessment results. If successful, you will be invited to the next available recruitment session hosted in the location you have applied to. Keep in mind that it can take several weeks before a session becomes available.

I was unsuccessful with the online assessment - how long must I wait before I can re-apply?

You will have to wait a period of 6 months before you are eligible to re-apply to a position that requires the same testing.

I am having technical difficulties with the online assessment.

For online assessment troubleshooting and support please contact [email protected] .

I was not selected for a job and would like feedback on my application.

Due to the high number of applications we receive, we cannot provide feedback as to why each candidate was not progressed.

Using our career site

How do I create a Careers profile?

Click the Create a Profile button in the upper right-hand corner of our Careers website and complete the form and captcha.

Can I edit a previously submitted cover letters, resumes, and/or documents?

No, once an application has been submitted, you cannot upload additional documents, revise questions, nor replace the existing resume or letters attached to that application.

I forgot my password.

If you forgot your password or need to create a new one, click on the Forgot Password link. Enter your User Name or User ID, and an email containing your password will be sent to you. Be sure to check your inbox, spam, and junk folders for the password recovery email. If you do not receive the password recovery email within 24hrs, contact your Talent Acquisition Advisor directly or send an email to [email protected] .

For all other technical issues

If you are experiencing technical difficulties with our Careers website, send us an email at [email protected] describing the technical issue(s) in detail and provide us with screenshots so that we can better assist you.