Senior Product Designer, Financial performance

We are currently seeking a new Senior Product Designer to join our Product Design team on a 12 month contract (mat leave coverage) to work within the Financial Performance portfolio. This portfolio is focused on how our customers bill for their work, collect on invoices, reconcile their books and report on and grow their firm's financial health. This role is available to candidates across Canada, excluding Quebec.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as champions of user experience as we work to transform the way lawyers and their staff provide services to their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.

What you'll work on:

• Collaborate with designers to build experiences that simplify the complexity of financial workflows
• Work as part of a cross functional unit (triad), alongside product management and engineering
• Join a diversely skilled design team using modern design tools
• Advocate for our customers by knowing them and their needs inside out
• Concept, prototype, design and present solutions that solve both business and user problems and deliver measurable outcomes
• Coach and mentor designers on a range of design practices
• Create sketches, flow diagrams, wireframes, and mockups of features serving different user segments
• Conduct user interviews, usability testing, and analysis
• Use and leverage metrics to drive product design and measure product success

What you bring:

• Excellent communication skills, both synchronously and asynchronously.
• Experience as a product designer. SaaS experience is a bonus
• Personal or professional knowledge about the financial services and/or fintech industry. If you know what 'rails' do and what a general ledger is, we want to talk to you!
• A portfolio showing UX problem solving and thoughtful, user-centered UI design
• Exceptional UI design skills with a strong understanding of how to both use and contribute to design systems
• Experience with modern design tools (Figma) and the willingness to adopt new tools as needed
• Ability to separate noise from signal in usability testing and be able to quickly iterate on UI concepts and drive alignment on direction forward
• A design degree or relevant experience with platform and/or application design
• Strategies to quickly ramp up on new domains specifically in legal
• Humility plus strong opinions that are loosely held

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We are currently seeking a new Senior Product Designer to join our Product Design team on a 12 month contract (mat leave coverage) to work within the Financial Performance portfolio. This portfolio is focused on how our customers bill for their work, collect on invoices, reconcile their books and report on and grow their firm's financial health. This role is available to candidates across Canada, excluding Quebec.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as champions of user experience as we work to transform the way lawyers and their staff provide services to their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.

What you'll work on:

• Collaborate with designers to build experiences that simplify the complexity of financial workflows
• Work as part of a cross functional unit (triad), alongside product management and engineering
• Join a diversely skilled design team using modern design tools
• Advocate for our customers by knowing them and their needs inside out
• Concept, prototype, design and present solutions that solve both business and user problems and deliver measurable outcomes
• Coach and mentor designers on a range of design practices
• Create sketches, flow diagrams, wireframes, and mockups of features serving different user segments
• Conduct user interviews, usability testing, and analysis
• Use and leverage metrics to drive product design and measure product success

What you bring:

• Excellent communication skills, both synchronously and asynchronously.
• Experience as a product designer. SaaS experience is a bonus
• Personal or professional knowledge about the financial services and/or fintech industry. If you know what 'rails' do and what a general ledger is, we want to talk to you!
• A portfolio showing UX problem solving and thoughtful, user-centered UI design
• Exceptional UI design skills with a strong understanding of how to both use and contribute to design systems
• Experience with modern design tools (Figma) and the willingness to adopt new tools as needed
• Ability to separate noise from signal in usability testing and be able to quickly iterate on UI concepts and drive alignment on direction forward
• A design degree or relevant experience with platform and/or application design
• Strategies to quickly ramp up on new domains specifically in legal
• Humility plus strong opinions that are loosely held

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $121,500 to $164,500 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

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