Senior Quality Engineer

• Workflow Architecture: Design, implement, and continuously improve the quality workflows that ensure data integrity, audit readiness, and scalable operational performance.
• Systems Health: Own the technical health of the Non-Conformance (NCR), MRB, and RMA systems, ensuring physical warehouse reality perfectly matches our digital documentation through regular, hands-on audits.
• Resource Coordination: Independently navigate resource constraints and coordinate cross-functional resources to maintain process integrity, particularly during production peaks or high-criticality events.
• Process Velocity: Act as a proactive designer for the quality system, building workflows that ensure high velocity and operational efficiency from the start.

• Systemic Trend Analysis: Transform field and production data into forward-looking insights, identifying patterns in downstream failures (RMAs) and linking them back to upstream processes (NPI/Design) to drive systemic root-cause fixes.
• Strategic Decision Support: Translate complex quality data into actionable business cases that guide leadership decisions and justify resource allocation, moving the department from reactive reporting to predictive intelligence.

• Change Management: Build organizational alignment by serving as the primary liaison between Quality, Engineering, and Production, ensuring that process standards are upheld and systemic accountability is maintained during high-criticality events.
• The Strategic Pivot: Drive the continuous improvement of quality workflows to ensure scalability. You are responsible for taking underperforming processes to a state of sustained excellence through Lean methodology and automation, then re-deploying your expertise to address the next systemic risk while ensuring long-term, data-driven governance.
• NPI Readiness: Serve as a core contributor to New Product Introduction (NPI) groups, leveraging historical data to ensure quality frameworks and process controls are fully established prior to mass production.

• Enterprise Systems: Expert-level mastery of NetSuite (ERP) and Autodesk Fusion (PLM) as tools for process enforcement and data intelligence.
• Data Visualization: Proficiency in Power BI, SQL, or similar tools to build actionable dashboards and reporting structures that identify trends and guide management decisions.
• Methodologies: Systemic Root Cause Analysis (applied to process failures), FMEA/PFMEA, APQP, and PPAP governance.

• Experience: Minimum of 8 years of practical experience in Quality Systems, Industrial Engineering, or Operational Excellence. You must have a proven track record of implementing process change, not just troubleshooting hardware.
• Professional Designation: EIT or ability to register as a P.Eng. with EGBC is required for this role.
• Industry Expertise: Direct experience in high-tech electronics, optics, or complex hardware manufacturing is highly preferred, with a focus on systemic oversight.
• Education: Bachelor’s or Master's degree in Industrial Engineering, Mechanical Engineering, or a related technical field.
• Certification: Lean Six Sigma Black Belt is highly preferred (Green Belt required). ASQ Certified Quality Engineer (CQE) or Auditor (CQA) is a significant asset.
• Soft Skills: High situational awareness and the ability to influence cross-functional teams and senior leadership toward process discipline without direct authority.

• $78,000 to $111,150 CAD, commensurate with experience + Eligibility for Profit Sharing Program Participation (pending business performance).

• Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
• Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and generous paid time off.
• Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews and Lunch & Learns.
• Enjoy free healthy snacks and drinks, team-building budgets, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
• Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness challenges.

• Talent Discovery (Human Resources): An initial screening call focused on your professional background, language and communication proficiency, and cultural alignment.
• Role Fit (Hiring Manager): A deep dive into your experience, knowledge and skills as well as sharing of role expectations and team initiatives.
• Team Fit (Peers and Colleagues): An opportunity to meet with potential team members and/or cross-functional peers.
• Assessment: Some roles may entail a technical assessment to further discover your technical capabilities and skills.

We assure you, once you complete your application, your information is safe with us. To learn more about how we use your personal data, please review our Privacy Policy (https://lmi3d.com/privacy-policy).