Senior Relationship Manager

Posting closes on: July 25, 2024

Compensation: $87,847 - $121,582 per annum

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World's Best Banks list for two years in a row, we are a team of smart, gutsy and driven individuals.

We're looking for a Senior Relationship Manager in our Edmonton Business Banking Centre.

Reporting to the Market Director Business Banking, you'll manage a complex portfolio of commercial loans and deposits and be accountable for sales, service and growth of that portfolio. Using your commercial and agriculture experience, you will cultivate strong working relationships with potential and existing members, the retail branch network, wealth partners, local business owners, and members of the professional community.

More specifically, the scope of your responsibilities will include, but are not limited to:

• Develop and maintain effective sales and marketing efforts to maximize Small Business and Commercial Loan growth, Deposit growth and sales of peripheral products to help our members succeed in business.
• Maintain a high profile and professional image in the business and social communities.
• Assist in managing the region’s lending and deposit activities through Team Leads; including recommending rates within discretionary limits, approving loans within prescribed lending authorities and recommending to credit committee loan requests above those limits.
• Staying up to date on lending and deposit services, products, policies, and legislation
• Maximizing our existing portfolio including loan and deposit growth
• Developing and submitting renewal applications
• Ensure reviews on commercial and agricultural credits are performed as required by established lending guidelines

To qualify, you'll need at least the following:

• Demonstrated ability in all facets of credit granting and sales of Business Banking products over a five-to-ten-year period
• Demonstrated business development skills, analytical abilities and a sound knowledge of portfolio management acquired through the administration of a business portfolio
• Experience working with, and developing relationships with, members, potential members, influential community people and staff is required

Although not required, the following experience and education/certifications are valuable assets:

• University degree in a business discipline or sufficient experience in lieu of education.

Most importantly, we're looking for candidates who align with our values. We live our values in how we do business. We're not afraid to be different – in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It's our values that attract many people to Servus – and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals 
• Opportunities to get involved and give back through an employee volunteer program

 For information about these benefits and more, click here. 

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks!

What happens next?

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don’t check every box we encourage you to apply! 

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