Senior Strategy Manager Channel PMO, TECh

Our Team and What We’ll Accomplish Together

As Senior Strategy Manager, Channel PMO, you will lead the Technology Enablement for Channels team, bridging strategic intent and execution across TELUS's channel ecosystem. You will define program visions, build organizational structures, and connect leadership ambition with frontline delivery.

The ideal candidate is a strategic thinker and pragmatic executor who drives action from ambiguity. You thrive in complexity, energize teams, and translate bold ideas into disciplined programs while effectively storytelling to executive leadership to earn trust.

Role Overview

Define and communicate strategic visions for major initiatives, establishing the governance and alignment needed to accelerate decision-making and drive measurable outcomes throughout the program lifecycle.

What You’ll Do

Strategic Vision & Program Design

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  Define vision, objectives, and roadmaps for cross-organizational programs, ensuring alignment with corporate priorities and refining strategy based on execution.

  
  


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  Establish governance, organizational structures, and scalable processes to translate strategic intent into executable designs.

  
  


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  Bridge strategy and execution by framing trade-offs and identifying decision gaps to maintain program momentum.

  
  

Stakeholder Management & Cross-Functional Alignment

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  Map stakeholders and establish involvement forums to maintain engagement throughout the program lifecycle.

  
  


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  Drive cross-functional alignment and resolve conflicts to ensure shared ownership of outcomes.

  
  


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  Maintain clear communication rhythms to keep working teams and senior leadership aligned and accountable.

  
  

Governance & Decision-Making

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  Operate governance frameworks with clear decision rights and escalation paths to maintain alignment.

  
  


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  Proactively frame key decisions, equipping leadership with context to act decisively.

  
  


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  Manage interconnected workstreams and dependencies, balancing speed with quality and risk mitigation.

  
  

Change Management & People Impact

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  Develop a 360-degree change management approach addressing people, processes, and organizational design.

  
  


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  Champion new ways of working with GTM and training teams to ensure effective organizational adoption.

  
  

Executive Reporting & Continuous Improvement

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  Track health metrics and prepare executive dashboards to communicate progress and course corrections.

  
  


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  Capture lessons learned and build scalable playbooks to strengthen future team capabilities.

  
  


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  Continuously identify opportunities to improve tools and operating models across the PMO.

  
  

Skills

Strategic Thinking - Translate vision into clear, executable plans with measurable results.

Leadership & Influence - Guide cross-functional teams and drive alignment through trust and credibility.

Cross-Functional Collaboration - Unite disparate teams around strategic goals within complex organizations.

Change Management - Manage people impacts and ensure lasting adoption of new processes.

Decision-Making - Structure critical options clearly to accelerate resolution at the right level.

Executive Communication - Tailor complex strategic narratives for diverse stakeholder audiences.

Organizational Ability - Structure complexity into actionable workstreams and governance models.

Program Management - Track interconnected workstreams, budgets, and dependencies with precision.

Qualifications

Must Haves

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  Degree in Business, Strategy, or a related field

  
  


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  7+ years in strategy, program management, or management consulting.

  
  


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  Leading complex, cross-functional programs from strategy through execution.

  
  


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  Designing governance frameworks and operating models for large initiatives.

  
  


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  Exceptional communication and storytelling skills for Director+ and VP audiences.

  
  


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  Navigating matrixed organizations and managing diverse stakeholders.

  
  


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  Initiative and ownership—proactively identifying gaps and driving solutions.

  
  


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  Commitment to core values: trust, teamwork, and accountability.

  
  

Great to Haves

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  MBA or advanced degree in a related field

  
  


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  PMP, PgMP, or equivalent program management certification

  
  


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  Change management certification (e.g., PROSCI or equivalent)

  
  


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  Experience in retail, consulting, or complex channel environments.

  
  


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  Bilingual fluency (English and French) is an asset