Senior Technology Director - Digital Experience Engineering

Senior Technology Director - Digital Experience Engineering

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Senior Director of Digital Experience Engineering’s primary responsibility is to supports teams that design and deliver experiences that help guests seamlessly find the right product at the right time. This role is accountable for successful outcomes for the exploration, implementation, testing, delivery and maintenance of technology products like Micro-frontends, Content and Design systems, AI/ML driven Search and Recommendation, Product Catalog, Merchandising and Publishing capabilities and AWS based micro-services. This role directs solutions to functional and technical problems, oversee project and program management, financials and budget management. This role sits in the Global Digital Technology organization of lululemon and is part of the leadership team that enables seamless ecommerce experiences for guests worldwide.

Above all, you are a continuous innovator, acting with strong bias towards action and a constant champion for digital web engineering needs.

a day in the life

As a seasoned people leader, you can expect the following deliverables:

Leadership:

• Develop and nurture relationships with senior leadership and cross-functional teams across the organization.
• Foster a culture of inclusion, diversity, and equity as per our organization’s IDEA commitment.
• Lead, support, govern and in partnership with delivery teams during the transition of legacy architecture to modern cloud centric platforms.
• Focus on Engineering leadership
• Manage oversight of complex operations processes based on a combination of vendors, custom solutions, and internal resources.
• Collaborate with the security/engineering/operation and architecture teams on enabling digital experiences
• Drive coordination, consensus, and execution to mitigate cyber risk issues and emerging threats in such a dynamic environment.
• Work with business technology teams to understand needs. feedback and define new product roadmap.
• Develop clear product KPIs based on key insights and mature capabilities with a continuous improvement mindset.
• Develop metrics to measure success and ensure ability for on-going monitoring of post-launch results through analysis and reporting.

qualifications

• 10+ years of related work experience, with direct work experience across a variety of ecommerce web engineering platforms and technologies
• 8+ years of direct people management experience.
• Experience with AB Test suites, Customer Journeys & Data Platforms, AWS, REST APIs, Kafka and development on Kubernetes.
• Experience in building, assembling and delivery technology products associated with cloud based global data platforms and integration platforms such as Kafka, APIM and RDS.
• Strong knowledge of Web development, micro front-ends, relational/NoSQL database management (Cassandra, Elastic Search), design for high availability, CI/CD tools.
• Demonstrated ability supporting Tier 1 services for Ecommerce platforms.
• Highly valued prior experience at executive technology leadership roles.
• Highly valued prior experience managing and leading Director level organizations
• Data management, Data governance and Stewardship processes added plus.
• Ability to: Lead and manage a diverse set of engineering and program management talent. Plan and manage budgets, manage financials, project management.
• Role model and champion modern ways-of-working such as Agile, DevOps and related practices, actively participate in an architecture/enterprise engineering community
• Strong communication and “story-telling” skills – ability to articulate a vision or concept in simple terms to a broad audience at every level.
• Retail industry knowledge a strong plus.

must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $213,000 - $279,500 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy: Hybrid

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us [email protected] . In your email, please include the position title, the location of the position and the nature of your request.

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