Provide direct education and support to patients throughout the therapy journey, including pre-procedure counseling, expectations, and device overview. Assist clinicians in preparing patients for trial stimulation and permanent implantation. Support patients during trial periods by monitoring therapy progress, addressing questions or concerns, and coordinating adjustments with the clinical team. Develop and maintain an in-depth knowledge of the products and services provided by the division and how they can be effectively used in medical procedures. Manage and utilize supply agreements and contracts with hospitals and purchasing groups in assigned territory. Collaborate with a team of clinical specialists, territory sales representatives, and market development managers to achieve broader strategic goals. Analyze and report to your manager and/or others regarding market changes, competitive activities, product performance and business feedback. Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers informed of the latest product, therapy, and technology developments. Meet with existing and potential clients to identify their clinical needs, goals, and constraints related to patient care, and discuss and demonstrate how company products can help them achieve their goals. Develop business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and identify key decision makers to facilitate future sales. Respond to complex customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. Minimum achievement of a bachelor's degree 7+ years of successful sales experience in healthcare - preferably in selling to surgeons, physicians, and hospital administration. Demonstrated ability to absorb technical knowledge quickly and disseminate appropriately to all levels of healthcare professionals. Demonstrates solid business and financial skills and understanding. Continuous track record of working well within a team, and helping others achieve success. Valid Driver's License with good driving record. This position requires travel primarily within the province of Alberta Able to travel for multiple days at a time away from home (minimum travel expectation is 30%) Candidates should also be comfortable with some evening and weekend work. Competent user of the Microsoft Office suite of applications, both PC and mobile. Displays a consistent and positive attitude. Always maintains a strong corporate image.
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