Senior Transport Specialist

Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.

Job summary:

Reporting to the Manager of Outbound Logistics, the Logistics Transport Specialist will play a pivotal role in optimizing outbound logistics and transportation strategies, with a primary focus on E-commerce channels. This role requires a deep understanding of E-commerce logistics and parcel carrier operations. The ideal candidate will exhibit a strong passion for logistics, possess the drive to innovate, and demonstrate the ability to work independently.

Responsibilities:

• Collaborate with the Outbound Manager to develop and refine outbound transportation strategies tailored specifically for E-commerce logistics, leveraging insights into parcel carrier networks and best practices;
• Proactively address and resolve transportation challenges within the E-commerce supply chain, prioritizing solutions that enhance the end-to-end customer experience;
• Participate in the evaluation and selection of parcel carriers, utilizing expertise in parcel carrier operations to inform decision-making processes;
• Identify opportunities to leverage innovative transportation technologies and solutions to optimize efficiency and effectiveness within E-commerce logistics operations;
• Facilitate seamless communication of merchandise movements to internal stakeholders, ensuring alignment between internal systems and external freight partners’ portals;
• Monitor daily delivery schedules and swiftly address any carrier issues to minimize disruptions to E-commerce order fulfillment;
• Analyze and review outbound shipping KPIs, identifying areas for improvement and implementing strategies to achieve performance goals;
• Manage outbound logistics billing, including the review and processing of carrier invoices;
• Build weekly KPI reports to measure carrier performance and identify areas for improvement;
• Manage daily ticket requests, providing timely support to the Logistics Coordinator and Warehouse Operations team;
• Foster strong partnerships with both internal (customer service, warehouse, stores) and external (carriers, brokers) stakeholders to troubleshoot shipment issues and drive continuous improvement;
• Contribute to the development and implementation of new logistics processes tailored to the evolving needs of the company's E-commerce operations.

Qualifications:

• Bachelor’s degree in business administration, supply chain management, or a related field;
• Minimum of 5 years of experience in logistics or related operations, with a focus on E-commerce logistics and parcel carrier management;
• Fluent in both French and English;
• Experience working at an E-commerce retailer is a plus;
• Proficiency in transportation management systems and logistics technologies, with a keen understanding of parcel carrier operations and best practices;
• Strong analytical skills and a proactive problem-solving mindset;
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across internal and external teams;
• Demonstrated initiative and a commitment to driving process improvement within E-commerce logistics operations.

Over and above a competitive salary and bonus plan, registered retirement savings, and flexible group insurance with personalized coverage that meets your needs, you will be at the forefront of a growing organization that understands the importance of investing in people.

You and your family can enjoy our employee discount at Garage and Dynamite, private sample sales throughout the year and many other exciting perks, including a very flexible vacation program.

No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.