Service Advisor - Bilingual

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.  

Join the Team that keeps Mazda drivers moving with confidence.

At Atlantic Mazda we take pride in delivering a service experience that reflects the quality, reliability, and trust the Mazda brand is known for. We are looking for a Bilingual Service Advisor who is passionate about helping people and is committed to creating a seamless and transparent experience for every guest.

In this role, you are the connection between our customers and our service team, ensuring every visit is efficient, informative, and built on trust. From the moment a customer arrives to when they leave the drive, you help bring to life the dependable, customer-first experience that Mazda owners expect. If you enjoy working with a supportive, high-performing team and take pride in doing things the right way, we would love to hear from you.

Hourly Wage Range: $21.40-25.70 plus performance bonus

What You Will Do:

• Welcome customers into the service drive, assess vehicle needs, and coordinate service appointments


• Deliver a consistent, high-quality customer experience 


• Listen carefully to customer concerns and provide clear, thoughtful recommendations


• Verify warranty and maintenance coverage, helping customers understand their options with confidence


• Develop accurate service estimates, clearly outlining costs for parts, labour, and materials


• Prepare detailed repair orders, ensuring accuracy and alignment with technician recommendations


• Build lasting relationships with customers through proactive communication and follow-up


• Participate in training programs to stay current with products, services, and best practices

What You Bring:

• Customer-Focused Experience – Minimum 2 years in a customer-facing role, dealership or automotive experience is an asset


• Fluency in English and French 


• Professional and Approachable – You create a welcoming environment and build trust with ease


• Strong Communication Skills – Able to explain technical information in a clear, confident, and customer-friendly way


• Organized and Detail-Oriented – You can manage multiple priorities while maintaining accuracy


• Valid Driver’s License – With an acceptable driver’s abstract

Why You will Love Working with Steele Auto Group:  

At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.  

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:  

• 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!  


• Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.  


• Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.  


• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.  


• Work Boot Reimbursement – Reimbursement immediately, no waiting required!  


• Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!  

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.  

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.  

Located in Moncton, NB  

Learn more about us at www.steeleauto.com  

How to Apply, it is as easy as 1, 2, 3:  

1. Click the link to apply, Steele Auto Group Careers  


2. Sign in (top right corner) and create your profile,  


3. Upload your resume  

In 2 minutes, the Steele Auto Group career world is right at your fingertips!  

**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.