Service Advisor Land Rover Royal Oak | Calgary, AB

Busy Shop. Premium Brand. Exceptional Earning Potential.

Land Rover Royal Oak is seeking an experienced Service Advisor who can thrive in a fast-paced environment while delivering the level of service our customers expect from a luxury automotive brand.

As one of Calgary's busiest service departments, we offer steady customer traffic, strong shop capacity, and the opportunity to build a rewarding career with a dealership that values growth, performance, and exceptional customer experiences.

If you know how to keep customers informed, technicians productive, and repair orders moving efficiently, we want to hear from you.

What You’ll Do

• Greet customers and guide them through the service process
• Review vehicle concerns and open repair orders
• Communicate repair recommendations, timelines, and updates
• Work closely with technicians, parts, warranty, and service leadership
• Follow up with customers and help maintain strong CSI results
• Build long-term customer trust through clear, professional communication

What You Bring

• Previous Service Advisor experience
• Ability to handle a fast-paced dealership environment
• Strong communication and customer service skills
• Confidence in explaining repairs, pricing, and timelines
• Organized, calm, and professional under pressure
• Dealership experience is strongly preferred
• CDK experience is an asset

Why Join Land Rover Royal Oak?

• Busy dealership with steady service traffic
• Health and dental benefits
• Vacation program starting at 3 weeks
• Training and development through Go Auto U
• Internal career growth and promote-from-within culture
• Employee Investment Program with a guaranteed return

At Land Rover Royal Oak, we're looking for Service Advisors who take pride in delivering an exceptional customer experience, building lasting relationships, and keeping the service department running smoothly. If you're a team player who communicates well, thrives in a fast-paced environment, and enjoys helping customers with confidence and professionalism, we'd love to hear from you.