Service Cashier (Planet Ford)

When it comes to Fords, Planet Ford is a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years.

Planet Ford is currently seeking an experienced and organized Service Cashier to join their exceptional team.

The successful candidate will be responsible for coordinating service appointments, answering service calls in a courteous and professional manner and delivering the personalized service that exemplifies our dealerships.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

• Directing all customer inquiries accordingly.
• Scheduling service appointments for client vehicles in a courteous and efficient manner.
• Must keep the appointment schedule up-to-date.
• Handling customer inquiries by phone and email.
• Ability to work in a fast-paced environment with multiple deadlines.
• Confirming service appointments, confirming time, date and transportation needs with clients.
• Ensuring customer satisfaction meets company and manufacturers’ standards.
• Assisting in administrative work, such as filing or other duties.
• Assisting the service department with seasonal tire storage.
• Other duties as requested by the Service Manager.

• At least 1 year of customer service experience is required.
• Reception and/or Dealership experience is considered an asset.
• Strong verbal and written communication skills.
• Team player, quick thinker and multi-tasking skills.
• Proven interpersonal skills combined with a pleasant phone manner.
• Strong problem analysis and problem solving skills.
• Willing to work as a member of a team.

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

Job Type: Permanent - Full Time
Salary: $18 per hour

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.