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Service Coordinator

salary Salary :

$19 - 22 hourly

Job Description - Service Coordinator


The Opportunity:

Harding Medical is searching for a Service Coordinator to join our Charlottetown PEI team . If you are organized and have a positive attitude, you are our ideal candidate!


 


Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do:


  • Handle service requests via phone, email, and fax for medical equipment repairs.

  • Generate work orders (WO) in the computer system.

  • Prepare quotes for funding approvals, generate invoices, and scan and store documents in the appropriate locations within the computer system for funding approvals.

  • Schedule appointments with clients for service and deliveries.

  • Coordinate and schedule technicians for service calls and deliveries.

  • Order repair parts for the service department.

  • Monitor and follow up on quote approvals and parts orders as necessary.

  • Assist with Receiving Inventor: verify quantities and process appropriate documentation

  • Pick and Ship customer Orders via Transport / courier service

  • Assist with inventory counts

  • Adhere to existing procedures and policies.

What We Offer You:


  • Wage:$19.00 - $22.00 per hour

  • Comprehensive health and dental benefits 

  • RRSP contribution matching

  • Professional development and training opportunities

What You Need to Succeed:


  • Grade 12 or equivalent

  • Scheduling and/or dispatching experience are considered assets

  • Microsoft Office, computer and administrative experience are required

  • Self-motivated, well organized and able to communicate effectively with others

  • Ability to lift 50lbs

  • Adaptability, versatility, and a positive attitude as a team player


 


If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!


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