Service Sales Account Manager

Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

• CFLS is a caring company who values our staff.


• CFLS is local and is part of the community.


• CFLS is a full-service fire protection contractor.


• A great working environment with opportunities for career advancement.


• Comprehensive Group benefits.


• Educational assistance program.


• Employee referral bonus program.


• Social events: Building camaraderie and fostering a sense of community is essential.
  

Description

The Account Manager supports our existing service-based customers and attracts new commercial clients. We expect that you will build relationships with our existing customers and look after all their service-related needs, while reaching out to prospective customers and generate new sales opportunities. The successful candidate will increase income and revenue by generating leads, qualifying prospects and managing sales opportunities of fire protection products and services.

Task & Responsibilities:

• Estimate service work, inspections, maintenance, testing, renovations and retrofits of various existing, new and potential clients.  

• Accountable for specifying, selling and becoming subject matter expert of CFLS Product and services.


• Establish contact with prospects and qualify potential customer by scheduling sales calls, following up on leads to provide quotes.

• Become an expert in your assigned market


• Establish relationships with customers, prospects, and industry insiders


• Identify new opportunities through new customer prospecting


• Develop win/pricing strategy based on market and customer knowledge


• Responsible for securing PMA deficiencies and service work with profitability in mind


• Establish contact with purchasing influences as assigned or within the geographic territory


• Sell new service agreements on all company products and services.


• Maintain service contracts with existing customers.


• Investigate and document competitive activity and trends.


• Develop knowledge of product, codes and standards.


• Meet directly with customers to establish their needs, and to drive the overall sales process.


• Target new business opportunities using your industry contacts and expertise.


• Stay current with new technologies, new products offerings, business strategies and market conditions to support and enhance sales activities.

Qualifications:

• Self-starter with evidence of customer cold calling


• Must be willing to travel within the branch territory for customer calls


• Excellent interpersonal skills


• Knowledge of company products and services a must


• Ability to work independently


• Advanced sales skills and ability to develop effective customer solutions


• Solid teamwork skills


• Shows initiative


• Advanced negotiation skills


• Computer skills - Microsoft Office, CRM


• Knowledge of applicable fire codes and standards.


• Must possess a valid driver's license with a clean driving record


• Minimum two years of experience in the fire & life safety industry

We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.

Salary placement within the stated range is determined by evaluating the candidate’s relevant experience, skills, and qualifications, along with internal equity and prevailing market conditions. These factors are applied consistently to support transparent and equitable compensation practices in Ontario.

No part of our hiring process uses AI or automated screening technology, all candidate reviews and applications are evaluated manually and hiring decisions are completed by human staff, to ensure a fair and transparent assessment.

Classic Fire + Life Safety is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are also committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. If you have any accommodation needs or would like to provide us with your feedback, questions, or concerns, please contact our Human Resources department at [email protected]