Service Video Advisor/Parts Clerk

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re a part of something bigger. We’re proud to deliver the Best Customer Buying Experience.  At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.  

Subaru of Charlottetown is seeking a Service Video Advisor / Parts Clerk to join our team!

As a Service Video Advisor / Parts Clerk at Subaru of Charlottetown, you’ll play a key role in supporting both our Service and Parts departments, helping deliver a transparent, engaging, and customer-focused experience. This dynamic position blends customer communication, technical awareness, and parts support.

You’ll document vehicle inspections and repairs through short service videos, keeping customers informed and confident in their service decisions, while also assisting with the day-to-day operations of the parts department. This includes working closely with technicians, customers, and suppliers to ensure the right parts are available at the right time. If you’re organized, comfortable with technology, enjoy working with people, and like being at the center of a fast-paced dealership environment, this role offers variety and growth.

Hourly Wage Range: $18.10 – $22.05 per hour, plus bonus

Responsibilities include but are not limited to:

• Ordering parts for clients needing vehicle repairs in an efficient and timely manner


• Receiving parts orders with accuracy and maintaining parts inventory count


• Communicating with the technicians and service department to ensure the job gets done


• Work with our suppliers to create mutually beneficial business relationships


• Capture and upload clear, high-quality video documentation of repairs


• Clearly and professionally explain the technician’s diagnosis and repair recommendations on video. 

Requirements:

• Previous automotive experience would be considered an asset but not required


• Excellent customer service skills and a professional telephone manner


• Fluency with Microsoft Office software


• A positive attitude, eagerness to learn, and excellent work ethic


• A valid driver’s license and a clean driving record 


• Confident in explaining service processes on camera (voice only) with a keen eye for accuracy in video documentation

Why You'll Love Working with Steele Auto Group:

At Steele Auto Group, you’re not just joining a company; you’re joining a community where you’ll be empowered to exceed expectations and develop your full potential. 

We believe in rewarding hard work and supporting every part of your journey. That’s why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following: 

• 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years! 


• Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered. 


• Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP. 


• Employee Discounts – On vehicle purchases, parts, and service at any of our locations. 


• Work Boot Reimbursement – Reimbursement immediately, no waiting required! 


• Access to Steele University -  you’ll get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills! 

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process. 

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way. 

Apply now and start driving your career forward with a team that’s got your back! 

Located in Charlottetown, P.E.I!

Learn more about us at www.steeleauto.com 

We can’t wait to meet YOU! 

How to Apply, it's as easy as 1, 2, 3: