Service Writer

CAPSTAN Hauling is recruiting for a Service Writer at its Grande Prairie facility.

(Located in Clairmont, Alberta.)

This Service Writer position will support CAPSTAN’s internal maintenance operations and will be responsible for coordinating service and repair activities for company-owned units, ensuring accurate documentation, efficient scheduling and effective communication between fleet operations and our mechanical shop. CAPSTAN Hauling is a division of ENTREC Alberta and a member of LAPRAIRIE Group of Companies.

LAPRAIRIE Group of Companies is 100% Canadian family-owned group of companies that provides full-service crane and rigging, heavy hauling, highway and bridge maintenance, civil construction, fleet maintenance and industrial mineral mining and distribution services to customers across Western Canada and Northeastern USA.  LAPRAIRIE services its customers through their various subsidiaries:  LaPrairie Crane, Northland Fleet Services, Entrec Alberta, Capstan Hauling, LaPrairie Works, LaPrairie Works Oilfield Services, and Canadian Silica Industries.

Key Responsibilities:

• Create and manage work orders for maintenance and repairs on internal fleet units.


• Coordinate with technicians to prioritize tasks based on operational needs and unit availability.


• Track and document service history, parts usage and labor hours for each unit.


• Schedule preventative maintenance and inspections in alignment with fleet usage and compliance requirements.


• Communicate with operations teams regarding unit status, estimated completion times and service impacts.


• Monitor parts inventory and initiate/manage orders as needed to support scheduled work.


• Ensure all documentation meets internal standards and regulatory requirements.


• Assist in reporting on fleet performance, downtime and maintenance trends.

Required Skills & Qualifications:

• Experience in a fleet or mechanical maintenance environment.


• Working knowledge of internal systems such as engines, hydraulics, HVAC and electrical components.


• Strong organizational and time management skills.


• Ability to communicate effectively with technicians, supervisors and internal stakeholders.


• Attention to detail in documentation and recordkeeping.


• High school diploma or equivalent; technical training or certification is an asset.

Preferred Qualifications:

• Experience with fleet compliance and preventative maintenance scheduling.


• Familiarity with warranty tracking and internal cost reporting.


• Understanding of safety and regulatory standards for fleet operations.


• Proficiency with maintenance tracking software (e.g., Fleetio, Fleet Complete or similar).