Shift Leader/ Guest Experience Manager

Job Description
We are looking for a passionate Shift Manager to grow our leadership team. As a Shift Manager, you’re committed to being your best self and working with integrity as you learn how to operate multimillion-dollar restaurants. Our ideal candidate has a commitment to teamwork and a desire to learn and grow.



As a Shift Manager, you will:

Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead.
Consistently coach others. Support employees with potential issues and resolutions in order to ensure the highest profitability and smoothest operation. Train employees on delivery of irresistible food and drink, while engaging in authentic conversation.
Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions for you and your team members.
Demonstrate your passion for the guest experience. Display your love for food and drink through exceptional menu and product knowledge.


What we need from you:

3 years of restaurant experience, with 1 year in a leadership-focused role.
A passion and commitment to hospitality, teamwork, and fun.
A commitment to fostering a supportive and engaging experience for your team members and guests.
A willingness to learn and an openness to feedback, coaching, and mentorship.
The ability to legally work in Canada.


What’s in it for you:

Competitive compensation
Flexible scheduling to support work/life balance
Leadership meal budget
Employee discount
Mentorship programs
In-house hospitality and culinary training programs
Leadership programs
Career development and opportunity for advancement


Apply Now!



Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.



All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

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Earls Toronto King Street is located on the ground floor of the SunLife tower in the heart of the financial district in downtown Toronto. Our restaurant brings a refreshing understated approach to premium casual dining. Think West Coast industrial design perfectly accented with deep, rich woods and stones. A place where casual meets elegance, Earls provides the perfect atmosphere to enjoy modern cuisine, luscious wines and fresh, signature cocktails. Suited for every occasion, Earls is open daily 11:30am till late. Earls is located just minutes from The Metro Toronto Convention Centre, Air Canada Centre, Rogers Centre, Union Station, and CN Tower.

If you are looking to plan an event, give your guests something more than numbers and figures to talk about at your next event. Earls Kitchen and Bar offers an innovative take on West Coast dining in a chic environment that can accommodate events for both business and pleasure. With a variety of space and menu options Earls King Street ensures every event is planned and executed to perfection.