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Shopper Insights Senior Client Lead

icon building Company : Dunnhumby
icon briefcase Job Type : Full Time

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Job Description - Shopper Insights Senior Client Lead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. 


dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.


 


Are you ready to leverage a passion for insights to elevate your career? Dunnhumbythe global leader in Customer Data Science—is growing our high‑impact Walmart Canada team, and we’re looking for a Shopper Insights Senior Client Lead who wants to shape the future of retail.


This is not a typical insights role. This is your opportunity to influence decision‑making at one of Canada’s largest retailers and the world’s most iconic CPG brands—driving strategies that millions of shoppers will feel every day.


As a trusted advisor, you’ll bring powerful customer insights to life, turn data into action, and unlock measurable growth for your clients. You’ll champion Customer First thinking, translate strategy into real‑world impact, and play a key role in dunnhumby’s partnership with Walmart Canada.


If you thrive on solving big problems, telling compelling data stories, and building lasting client partnerships, you belong on our Team, a group known for collaboration, curiosity, and getting things done.


What we expect from you



  • Mobility to be based in the Greater Toronto Area

  • Bachelors degree in a relevant subject

  • 4-6 years relevant CPG, Merchant or Retail experience

  • Client facing consultative approach to training and driving client engagement

  • Significant experience with the SHOP/dhAssortment or similar insight tools

  • Category management expertise: assortment analytics, customer insight analytics

  • Project management experience

  • People management experience 


What you can expect from us


We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.


You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.


And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 


Our approach to Flexible Working


At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.


We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.


For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Original job Shopper Insights Senior Client Lead posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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