Site Supervisor - Same-Day Mail

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Awards (OSPAs)- Outstanding Partnership, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER
A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia.

Join the 2024 Not-For-Profit of the Year and benefit from:

• Health, drug, and dental benefits 

• Life and Accidental Death and Dismemberment Coverage (AD&D) 

• RRSP/TFSA matching 

• Free uniforms and equipment 

• High-quality, formal, and on-job training 

• Annual, earned paid loyalty award 

• Education assistance funds and family scholarship programs 

• Advancement opportunities within a large, national organization 

THE ROLE

Position: Site Supervisor
Competition Number: CNS 2026-06-02
Location: Provincial Mail
Reports to: HRM District Manager

Working Hours: 0630-1430 Monday-Friday (some weekend and/or overtime will be required/necessary)
Hourly Wage: $21.50 per hour

Closing Date: June 22, 2026

Duties and Responsibilities:

• Administer and coordinate the daily operations of the Same-Day Intergovernmental Mail Delivery contract (#2002), ensuring effective service delivery and compliance with operational requirements.


• Schedule personnel and review, verify, and approve employee timesheets in accordance with organizational policies and procedures.


• Utilize the OnWatch system to support scheduling, reporting, workforce management, and operational oversight.


• Maintain, update, and promulgate Standing Work Instructions (SWIs) to ensure employees have access to current procedures and operational guidance.


• Serve as the primary point of contact with the client, fostering positive working relationships and addressing operational requirements, concerns, and service-related matters.


• Coordinate and support mail delivery operations to ensure timely and efficient service.


• Maintain a valid Nova Scotia Driver's Licence and operate a motor vehicle as required to support operational needs.


• Use a personal vehicle on occasion to complete deliveries and fulfill operational requirements, in accordance with organizational policies and reimbursement procedures.


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WHO WE’RE SEEKING

Eligibility Requirements

Candidates must:

• Be aged 19 or older;


• Be legally eligible to work in Canada;


• Not have a criminal record for which a pardon has not been granted;


• Be able to provide fingerprints and complete a criminal record check;


• Be eligible to apply for, and attain, Government of Canada secret security clearance;


• Be able to communicate effectively in English

Qualifications and Skills
The incumbent must possess the following experience, skills, and attributes:

• Exceptional customer service and interpersonal skills


• Demonstrated ability to remain calm and exercise sound judgement and decision making in emergency situations


• Demonstrated ability to multi-task, prioritize and adapt to changing situations


• Superior verbal and written communication skills


• Proven ability to lead a team focused on the common goal of providing superior service to the client


• Computer proficiency using MS Suite software


• Superior attention to detail


• Due to the scheduled hours, reliable transportation is required


• Valid, graduates NS driver’s license required

READY TO JOIN US?

Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires we support, value, and respect the different views, cultures and experiences of our employees, clients, business partners and community members. We welcome applicants that identify as Indigenous/Aboriginals, or African Nova Scotians and/or Other Racially Visible Persons, or Persons with Disabilities, or Persons who identify in the 2SLGBTQ+ community or others who reflect the diversity of Nova Scotian communities. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or during the application process.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.