Small Business Training Administrator

If you are someone who sees the potential in people, and who believes that everyone, given the right tools and support, can thrive, then you’re in the right place.

At Momentum, we are committed to building a society where everyone belongs. Where we are all valued for who we are and where we are all given the tools and opportunities to build the life we want. We value diversity, and we believe everyone has a role to play in building a just and equitable society. We’re changemakers transforming our community for the good of all.

The Organization:

Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high-trust, high-performance workplace cultures. We provide competitive compensation and benefits with an unparalleled work environment.

We are a diverse multidisciplinary team of people that are united by a shared vision and values. At Momentum you’ll find MBA’s, artists, facilitators, social workers and more. Our backgrounds are as diverse as our areas of discipline, and it is this diversity and the respect and value we have for each other and our participants that makes us stronger.

We are purpose driven and our high standards reflect the trust and confidence we have in each other and the results of the work our team can do together. We live and work in ways that reflect our value of sustainability, being intentional in our actions to reduce our environmental footprint.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

Momentum is an equal opportunity employer. Diverse and unique candidates are encouraged to apply.

What you’ll be doing:

The work of the Local Economy Development (LED) Department is focused on empowering Calgarians to move towards economic prosperity through entrepreneurship. The LED department delivers small business training, provides microloans and offers one-on-one business coaching.

The LED Administrator reports to the LED Manager and supports the manager, coordinator, facilitators, coaches, and participants of the Local Economy Development department.

This position plays a lead role in supporting the department’s goals of creating systems that are efficient, accurate and help to tell our story. This is achieved by improving and coordinating intake processes, overseeing data management, supporting reporting processes, and improving and managing SharePoint architecture and usage. There is also a relational element to this role, including reaching out to program participants and serving as the first point of contact for questions about our programs.

Key Areas of Responsibilities:

• Provide day-to-day administrative support for LED programs.


• Coordinate participant intake, enrollment, scheduling, and graduation processes to ensure a smooth and positive participant experience.


• Manage and maintain accurate program data across systems (CRM, Learnspace, SharePoint), supporting data integrity and reporting needs.


• Act as a departmental superuser for key platforms, supporting onboarding, troubleshooting, and consistent use by team members.


• Support reporting, evaluation, and proposal development through data preparation, copy editing, and coordination of deadlines.


• Serve as a first point of contact for program inquiries, supporting participants with clear, timely, and empathetic communication.

Who we’re looking for:

At a glance, you are someone who:

• Has strong administrative, organizational, and planning skills and enjoys bringing structure to busy environments.


• Is adaptable, proactive, and comfortable managing shifting priorities.


• Communicates clearly and empathetically when working with the public and internal teams.


• Is detail- and process-oriented, with a strong appreciation for accuracy and well-functioning systems.


• Is a problem-solver who enjoys supporting others and improving how things work.


• Brings an equity lens to their work and aligns with Momentum’s mission and values.

What you will need to do the job well:

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you

• 2+ years’ experience in an administrative role


• Ability to quickly learn and adapt to new systems, processes, and tools


• Proven ability to manage shifting priorities with a calm, solutions-focused approach


• Excellent communication, organizational, administrative, time management, and planning skills


• Strong computer skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and Zoom


• Experience with databases, learning platforms, or information systems (e.g., CRM, Learnspace, LivePlan) is an asset


• Willingness and ability to quickly learn and navigate new systems and processes


• Excellent administrative, organizational, and planning skills


• Ability to problem-solve and manage shifting priorities with a calm, solutions-focused approach


• Ability to work independently and as a team member


• Experience working in the not-for-profit sector and with diverse or underrepresented populations is an asset


• Availability to work occasional evenings (approx. one to two times per month)

Perks and Benefits

At Momentum, we offer many perks and benefits to promote work-life balance, wellness, and staff satisfaction. To retain necessary flexibility in the administration of policies and procedures, Momentum reserves the right to add, change, revise, or eliminate any of the policies and/or benefits described below. Some of the benefits included are:

• RRSP Matching


• Professional Development Budget


• Additional time off beyond vacation days


• Health Spending Account


• Employer paid benefits plan


• Hybrid Workplace

To apply:

Please submit your resume and cover letter.

Closing Date: January 27, or until a suitable candidate is found.

Applicants must state salary expectations in their application.

We wish to thank all applicants for their interest; however, only those selected for interviews will be contacted.

To see why Momentum is a great place to work and what we have to offer visit www.momentum.org