Social Services Referral and Navigation Worker

McMan is a not-for-profit agency that has been operating since 1975. McMan provides a range of comprehensive programs across Alberta. Earning a sound reputation from success stories and positive relationships, McMan has become well known for being a responsive, highly competent, and innovative partner in service delivery. A diverse range of programs and services are accessible through local offices across Alberta to anyone who needs help. We believe that help from someone who cares should never be out of reach.

Our Family Resource Network located in Lacombe is seeking a:

Part-Time Permanent Referral and Navigation Worker

The FRN (Family Resource Network) is funded through the Childcare and Early Intervention Delivery Branch of The Ministry of Children and Family Services and has been created to provide Alberta families, with children aged 0-18 and youth up to age 24 with evidence based and informed services. The services offered by the FRN will include child development, well-being support, caregiver capacity building support, and social connections and support.

Minimum Qualifications and Requirements:

• At minimum a post secondary diploma related to human services from an approved institution  


• Required 1-year of frontline human services work or community navigation work


• Proof of Membership in Professional Association (when applicable)


• Experience in community connection and system navigation


• Strong communication and organizational skills  


• Basic First Aid Level C with Adult, Child, and infant CPR &AED


• Suicide Intervention Training & De-Escalation Training


• Intervention Record & Criminal Record Check with the vulnerable sector


• Class 5 driver’s license, clean drivers abstract and reliable vehicle for occasional client transportation required.

Responsibilities include:

• Perform thorough intake, screening, and assessment duties


• Proactively support children, youth, and families in accessing appropriate resources across community networks


• Monitor and document client progress and maintain accurate case notes


• Collaborate with community partners through regular attendance at interagency and other community meetings


• Oversee website administration and social media communications


• Promote visibility, accessibility, and responsiveness in rural and remote communities

Wage: $23.46/hr. - $27.42/hr. Plus, Travel reimbursed at $0.57/KM.

Benefits: McMan promotes the wellbeing of our employees, promoting flexibility, health, and wellness, as well as an excellent benefit package that includes extended health care, dental, vision as well a 100% employer contribution pension after 6 months.

Hours of work: 22 hours per week. Candidates must be available to work a flexible schedule including afternoons, some evenings and weekends to provide services that serve a wide range of populations.

Competition will remain open until a successful candidate is found. 

We thank all that apply.  Only short-listed applicants will be contacted for an interview.

McMan is Committed to the Principles of Employment Equity