Number of Applicants
:000+
Our client is a well-established Canadian software platform and solutions company that serves large vertical markets such as financial services, retail, and telecommunications. The firm’s broad addressable markets are sizeable and fast growing.
Our client’s mission is to deliver the highest value to its customers with unparalleled industry solutions built on innovative patented technologies, deep technical knowledge and feature-rich applications. The firm is widely recognized for the robustness of its technologies, ease of use, flexibility and profound impact on client businesses.
Our client is Toronto-based.
Scope of Position
As part of a planned transition by the current President and CEO, our client is undertaking a search for an executive to lead the company through its next stage of growth. The incumbent leaves a growing, profitable company with solid industry fundamentals, a superb reputation, high analyst rankings, a large and loyal customer base, a motivated team and a clear product roadmap and strategy for explosive growth.
Owning the strategy and driving its execution will be the responsibility of the President and Chief Executive Officer. Reporting to the Board of Directors, the President & CEO will lever the company’s positioning, momentum and growing markets to significantly accelerate revenues and profits. It is expected that the successful candidate will bring a driving, hands-on, ‘lead from the front’ approach to that task while nurturing a collaborative culture of excellence.
This is an outstanding opportunity that features:
Functional Tasks
Key Performance Indicators
In light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve.
Competency Profile
The following competencies listed below define the role of President and CEO
Imagines future possibilities. Thinks broadly and investigates a wide-range of alternatives in developing a vision for the future. Selects the most promising vision from a range of alternatives and communicates this vision to others.
Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long-term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.
People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to situation to achieve optimum results. Develops a high-performing team that delivers in a highly complex organization or situation.
Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.
Initiative
Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked.
Customer/Client Orientation
Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Develops high-impact relationships with key external clients, with the ability to envision and advocate a mutually beneficial long-term partnership between the company and the client.
Understands market trends and analyzes customer buying patterns. Takes an organized and systemic approach to selling. Actively participates in the sales process, including interacting with potential and current customers. Practical and concrete orientation towards the selling process that emphasizes being responsive and action-orientated. Takes an approach to sales that emphasizes setting very high standards for achievement, with a strong results orientation.
Industry & Market Awareness
Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position.
Commercial Acumen
Applies appropriate commercial and financial principles. Understands situations in terms of costs, profits, added-value and return on investment. Appreciates the commercial impact of own work on the organization’s total expenses and revenues.
Information Technology Policy and Planning
Aligns IT investments with the organization’s mission (e.g., capital planning and investment control, Software Life Cycle). Evaluates current and emerging best practices in analytics software and services relative to the enterprise’s strategic plan to develop a competitive Product Roadmap.
Preferred Experience / Education
The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.
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