Solutions Engineer - Bilingual French/English

Company : Acronis International GmbH

Job Type : Full Time

Québec City, Canada

Number of Applicants

000+

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Job Description - Solutions Engineer - Bilingual French/English

Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.

As a Sales Solutions Engineer at Acronis, you will join an amazing, global team of smart, passionate and knowledgeable Solution Engineers. Your key priority will be to work closely with the Sales Team to execute technical pre-sales and post-sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security, Data Protection and Disaster Recovery, and then articulate the features and benefits of the appropriate Acronis solutions to drive adoption of our products and services.

WHAT YOU’LL DO

Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
Analyze business requirements, market strategies, and policies relating to data protection.
Manage strategic accounts in collaboration with Acronis Account Managers to influence and develop sales strategies.
Facilitate customer evaluations and proof-of-concept activities for Acronis solutions.
Perform technical troubleshooting and secure technical wins during the pre-sales process.
Position solutions that address customer business problems and act as a trusted technical advisor.
Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
Gather technical requirements, develop cost-effective solutions, and present them to prospects.
Develop responses to RFIs and RFPs.
Assist in integrating MSPs’ RMM platforms with the Acronis platform and work closely with cross-functional teams.
Understand complex customer needs and develop innovative solutions.
Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.
Position and support Infrastructure-as-a-Service (IaaS) solution, including hosting and management of virtual machines (VMs) within the Acronis platform.

WHAT YOU BRING

At least 5 years of experience in a relevant position
Experience with cloud-based applications such as Microsoft 365 and Google Workspace
Backup, Disaster Recovery, and Storage solution design experience
Security experience in one or more of the following areas:
- Antivirus / Ransomware Protection
- EDR/MDR/XDR
- Email Security
- Network Security
Knowledge of Microsoft operating systems (Linux or other operating systems beneficial)
Ability to articulate both technical concepts and business value propositions clearly
Experience with customer engagement and sales opportunity management practices
Strong listening skills, creativity, intuition, and a team-oriented mindset with the ability to solve problems effectively
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining accuracy
Strong communication skills with the ability to influence, present, and negotiate effectively with both technical and business audiences
Fluency in English and French (written and spoken), with the ability to confidently deliver technical presentations, demos, and customer engagements in both languages
Experience supporting bilingual (English/French) customers or partners, including the ability to translate technical concepts and documentation accurately between languages
Ability to collaborate across international and multicultural teams.
Ability to travel (including international)

*Please, submit your CV in English

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances

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