Salary :
Activate JobCopilot
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Specialty Lines Examiner - Full-time based in Canada.
This role is a key claims-handling position focused on managing complex specialty and casualty insurance claims within a fast-paced, high-accountability environment. You will be responsible for examining, evaluating, and resolving intricate liability and specialty lines claims while ensuring fair, timely, and high-quality service to clients and stakeholders. The position involves close collaboration with field adjusters, clients, and external partners to guide investigations and drive effective claims outcomes. You will play an important role in maintaining service standards across multiple jurisdictions while ensuring compliance with client requirements and regulatory frameworks. This is a highly collaborative role suited to professionals who are confident decision-makers, strong communicators, and skilled problem-solvers. You will work within a structured yet dynamic claims environment where accuracy, responsiveness, and client service are critical. The role also offers flexibility with remote work options and occasional in-office collaboration for training and team alignment.
Accountabilities:
- Act as a Specialty Lines Examiner managing complex casualty and specialty insurance claims, ensuring fair, timely, and accurate claims resolution.
- Review, analyze, and evaluate liability claims, providing clear direction on investigations and settlement strategies.
- Direct and guide field adjusters on claims investigations, ensuring appropriate handling and documentation of all assignments.
- Negotiate and settle claims directly with claimants or their representatives in accordance with policy terms and authority levels.
- Administer claims payments and settlements through trust accounts while maintaining accuracy and compliance standards.
- Liaise with internal and external stakeholders, including clients, adjusters, and service providers, to ensure seamless claims handling.
- Monitor claims progress and proactively identify issues, risks, or opportunities for resolution improvement.
- Maintain accurate documentation and ensure claims files meet audit, compliance, and reporting requirements.
Requirements:
- College diploma or equivalent combination of education and relevant business experience.
- Minimum of 5 years of casualty claims experience, with exposure to specialty lines considered a strong asset.
- Experience working with Lloyd’s of London or similar international insurance markets is highly advantageous.
- CIP designation or progress toward professional insurance certification is an asset.
- Strong analytical, problem-solving, and decision-making skills with attention to detail.
- Excellent written and verbal communication skills with the ability to interact effectively with diverse stakeholders.
- Proven ability to manage multiple claims simultaneously in a fast-paced and high-volume environment.
- Strong organizational and time management skills with the ability to prioritize effectively.
- Proficiency with MS Office and ability to work efficiently in a paperless, digital claims environment.
- A proactive, customer-focused mindset with the ability to work both independently and collaboratively.
Benefits:
- Competitive annual salary ranging from CAD $80,300 to $111,500, based on experience and qualifications.
- Flexible work arrangements, including remote work opportunities.
- Comprehensive benefits package including health, dental, and wellness programs.
- RRSP program with employer contribution match for eligible employees.
- Employee recognition and referral bonus programs.
- Training, professional development, and career growth opportunities.
- Reimbursement for adjusting licenses and professional dues.
- Employee perks and access to vendor discount programs.
- Supportive and collaborative work environment focused on work-life balance.
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