Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Title:     Sr. Business Analyst, Workforce Strategy & Analytics                                                                     

Position Overview:        

The Sr. Business Workforce Analyst will support projects and tactical activities related to the maintenance and continuous improvement of key business processes surrounding labour capital within the Merchandising Execution Team for the Canadian division. Such processes include forecasting, capacity management, labour engineering, and operational efficiency. The individual will monitor, support, and make recommendations to deliver on functional plans and to improve operational process capabilities. In addition, the individual will liaise with teams across the organization to define business requirements, and establish and manage essential phases of the project management lifecycle for both technical and non-technical projects. This will require the development of strong relationships and effective communication skills between technically and non-technically oriented teams across the organization and external third-party groups.

Key Responsibilities:                                                                                                                                                     

Analysis and Strategic Support

• Manage and maintain key performance indicators that act as inputs in overall labour model determination and the management of workforce resources

• Provide analysis and conduct labour study testing to assist leadership in defining strategic roadmap

• Prepare financial analysis and forecasts for use in the development of operational productivity recommendations and financial business decisions

• Create new and supplemental reporting methods to aid management in proactive problem solving

• Support the maintenance and creation of store user facing tools/applications/dashboards

Operational Planning and Communication

• Collaborate with cross functional teams on workload capacity planning

• Provide regular commentary to leadership on opportunities, risks and emerging trends for the purposes of operational decision making and labour planning

• Identify skill gaps and tool procurement opportunities in an effort to promote efficiency

• Collect business requirements across functional groups for labour deployment-related initiatives

• Support the communication of labour solutions and of project timelines to key stakeholder teams

• Support/perform the preparation of weekly and of ad hoc labour management performance reporting

Competencies:                                                                                                                                                

• Drives results

• Communicates effectively

• Action oriented

• Collaborates

• Customer focus

• Decision quality

• Plans and aligns                                                                                                                                               

Skills:                                                                                                                                                   

• Strong analytical and quantitative skills with experience analyzing large datasets.

• Advanced proficiency in: Excel and analytical tools such as Tableau, Power BI, or similar

• Advanced proficiency in SQL, Alteryx, and/or Tableau

• Intermediate knowledge of statistical modelling is an asset (e.g. predictive analytics, machine learning algorithms)

Direct Manager/Direct Reports:                                                                                                                                                               

• Reports to manager, workforce planning and strategy

Travel Requirements:                                                                                                                                                   

• As necessary to local Home Depot store locations

Physical Requirements:                                                                                                                                               

• Extended sitting

In Office Work -

• In office, Monday to Friday at 1 Concorde Gate, North yok                                                                                                                                                         

Working Conditions:                                                                                                                                                     

• Working in an office setting: sitting, computer work, camera on virtual meetings  

Minimum Education:                                                                                                                                                    

• Bachelor’s degree in a field related to the position: Economics, Business Analytics, or Data Science

Minimum Years of Work Experience:                                                                                                                     

• 3-5 years of analytical experience (ideally in a retail environment) with emphasis on process improvement, change management, and data analysis 

Minimum Leadership Experience:

• N/A                                                                                       

Certifications:                                                                                                                                                  

• Certification

Other Requirements/Assets:                                                                                                                                                     

• Asset