Sr Appraiser, Property

What can you expect in this role?

• Reviewing and ensuring compliance to Property Vendor Program Instructions for estimates and have a proficient working knowledge of the Xactware/Xactimate (Verisk) suite of software.


• Complete national property desk audits/virtual re-inspectionswithin the current Program Instructions/National Service Level Agreement


• Estimate writing through our Express program


• Provides technical expertise pertaining to structural property damage to Regional Management and Claim handlers nationally


• Collaborate with all Definity Repair Partners to build positive working relationships


• Monitors estimating platforms to ensure vendors adhere to the Contractor Program Instruction


• Works closely with national vendor partners on programs, pricing and protocols


• Works closely with national vendor partners, providing support with the effective use of estimating software programs where required


• Background and ability to read and interpret industry standard scope / estimates


• Provides technical consultation on environmental losses where required


• Researches newest technology and makes recommendations both internally and externally about adopting same


• Promotes Definity’s claims programs during vendor visits


• Assists with complaint handling and dispute resolution as needed


• Maintains a high level of expertise in all estimating software and hardware


• Conducts research and makes recommendations on regional pricing and unit costing issues as needed


• Participates in projects and other initiatives as assigned by Claims Management Team

What do you bring to the role?

• Experience as a Construction Estimator, Project Manager, Project Manager Assistant, or project site manager within the insurance restoration industry. Commercial Building Construction Experience is an asset.


• Bilingualism is a strong asset (English/French)


• Understanding of provincial and national building codes along with a solid understanding of residential and commercial construction terminology


• Solid understanding of verisk estimating software suite of programs.


• Professional, friendly and courteous in all interactions whether with co-workers, customers or vendor partners


• Able to remain calm under pressure and perform well in a busy work environment with limited supervisory interaction


• Must value teamwork, ownership and flexibility

Salary range is $55,800- $102,800