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Staff Scheduler - Short Call User

salary Salary :

$22.94 - 26.52 hourly

Job Description - Staff Scheduler - Short Call User


Requisition ID: 408364   


Position Number: 20075805  


Posting End Date: August 13, 2026 


City: Winnipeg  


Employer: Shared Health 


Site: Health Sciences Centre   


Department / Unit: Central Staffing Office   


Job Stream: Non-Clinical   


Union: CUPE   


Anticipated Start Date: ASAP   


FTE: 0.70   


Anticipated Shift: Days;Evenings;Weekends   


Work Arrangement: In Person


Daily Hours Worked: 7.50  


Annual Base Hours: 1950   


Salary: $22.938, $23.614, $24.307, $25.023, $25.759, $26.517


 


Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.


 


Position Overview

Under the general direction of the Manager, Central Staffing office, in consultation with the Nursing Supervisor, is responsible for ensuring that adequate staffing levels are maintained for designated units in addition to providing efficient clerical support as assigned.


Duties include:



  • Maintaining staffing and payroll processes utilizing ESP.

  • Placing calls to staff as required to cover unmet baseline requirements, short-term absences and workload.

  • Placing calls to staff and offering additional shifts in accordance with applicable Collective Agreements.

  • Ensuring data integrity and accuracy in ESP and in all other aspects relating to staffing and alerts Manager of any discrepancies.

  • Following Contingency guidelines utilizing a manual staffing and payroll system, when required.

  • Generating reports and typing a variety of correspondence and policies and procedures using appropriate PC applications such as word processing, database and spreadsheets.

  • Entering data related to purchase salary (agency staff) invoices.

  • Acting as a receptionist for the area, taking and relaying messages, greeting and directing, staff, agency staff, visitors, etc.


Experience


  • Preference will be given to those candidates with previous staff scheduling experience.


Education (Degree/Diploma/Certificate)


  • Complete high school education, Manitoba standards, required.

  • Successful completion of a recognized secretarial training program or equivalent combination of education and experience as recognized by the Centre, required.


Certification/Licensure/Registration

Not Applicable


Qualifications and Skills


  • Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.

  • Typing 45 wpm required.

  • Demonstrated proficiency in the use of Microsoft Office (Word and Excel) required.

  • Knowledge of Environment for Scheduling Personnel (ESP) or other service-based staff scheduling systems preferred.

  • Excellent interpersonal and communication skills required.

  • Must understand and communicate effectively in English, verbally and in writing.


Physical Requirements


  • Work under stressful conditions in a high volume, high traffic environment.


 



 


We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.


 


Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.


 


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


 


Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.


 


Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.


 


We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.


 


Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.


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