Store Associate - Bakery Service (Promenade Store, Thornhill)

Major Responsibilities:

1. Greet customers by providing good customer service with smiles, be friendly and enthusiasm


2. Assist customers in selecting Bakery products and provide recommendations as required


3. Ensure product quality, food safety, freshness and ensure FIFO is strictly practiced within the department


4. Slice, pack and prepare Bakery products (Bread, Cake and other Pastries), correctly label and display items in the display areas and cases


5. Maintain workplace cleanliness by washing and maintaining relevant work tools are clean and well-kept


6. Keep product display full, attractive and neat, timely replenish inventory if necessary


7. Follow procedures to verify and process expired bakery products and manage shrinkage


8. Receive product deliveries, perform quality checks on products received and take customer orders


9. Ensure daily sales and other checklists are properly completed


10. Perform any other duties as assigned by the superior

Attitude Requirements:

1. Demonstrate job commitment, accountable, reliable


2. A good team player, able to collaborate with and assist other colleagues


3. Possess a positive, proactive, self-motivated work attitude


4. Good attendance record, comply with company’s rules and regulations

Knowledge, Skills and Ability Requirements:

1. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays


2. Able to communicate in English and Chinese (Cantonese &/or Mandarin) an asset


3. Be prepared to stand long time and to hands on dealing with products and lifting of products of 20 pounds on a regular basis


4. A good team player


5. Knowledge of basic work safety


6. Relevant experience and bakery product knowledge, display, promotion and packaging techniques preferred