Store Associate - Dairy & Frozen (Promenade Store, Thornhill)

Major Responsibilities:

1. Maintain inventory and product quality, follow FIFO concept; ensure full display of various D&F products


2. Follow procedures to process expired products and manage shrinkage


3. Greet customers by providing good customer service with smiles and friendly enthusiasm


4. Assist customers in selecting D&F products and provide recommendations to them, as required


5. Maintain workplace cleanliness, wash and maintain relevant work tools are clean and well-kept


6. Keep the storage area, display cases and walk-in coolers clean and tidy


7. Familiarize with the location of various D&F items; keep up-to-date with all in-store D&F Department promotion activities

Knowledge, Skills and Ability Requirements:                                                        

1. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays


2. Able to stand a long time and deal hands on with products and lifting of products of 50 pounds on a regular basis; able to use working related tools in a safe manner


3. Be prepared to work in low temperature environment (0-4 ℃) and/or in freezing environment (-18 ℃) occasionally


4. Not allergic in handling D&F products, such as Milk, Cheese etc.


5. Good communication skills, able to communicate in English and Chinese (Cantonese &/or Mandarin) an asset


6. Knowledge of basic work safety


7. Relevant experience in handling D&F products is preferred


8. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays


9. Demonstrate job commitment, accountable, reliable


10. A good team player, able to collaborate with and assist other colleagues


11. Possess a positive, proactive, self-motivated work attitude


12. Good attendance record, comply with company’s rules and regulations