Stratus Restaurant Food Runner/Busser

Stratus Restaurant, located within the prestigious Toronto Athletic Club, is known for delivering elevated dining experiences through exceptional service, quality cuisine, and attention to detail. We are currently seeking an experienced Food Runner / Busser to join our small, close-knit team and help create memorable moments for our members and guests.

Position Overview

The Food Runner / Busser plays a key role in supporting daily restaurant operations and ensuring seamless service. This position works closely with servers, kitchen staff, and leadership to maintain Stratus’ high standards of service, cleanliness, and guest satisfaction.

The ideal candidate is motivated, detail-oriented, and thrives in a fast-paced, team-focused environment.

Key Responsibilities

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  Support servers with daily service and guest needs

  
  


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  Follow all opening and closing procedures

  
  


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  Deliver food accurately and in accordance with Stratus standards

  
  


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  Ensure food quality, presentation, and timely delivery

  
  


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  Respond professionally and promptly to guest concerns

  
  


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  Collect and share guest feedback to enhance service and build loyalty

  
  


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  Maintain cleanliness, organization, and sanitation throughout the restaurant

  
  


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  Adhere to uniform, grooming, and appearance standards

  
  


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  Assist with inventory control and minimize product loss

  
  


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  Support food expediting 

  
  


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  Uphold all safety, sanitation, and security policies

  
  


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  Promote Stratus culture with integrity, professionalism, and teamwork

  
  


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  Maintain reliable attendance and punctuality

  
  


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  Be proficient in all service areas to assist when needed

  
  

Working Relationships

You will work closely with the F&B Manager, Events Director, Executive Chef, and both front- and back-of-house team members.

Qualifications & Core Competencies

We are seeking candidates who demonstrate:

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  Attention to Detail: Consistently follows procedures and maintains accuracy

  
  


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  Commitment to Task: Reliable, accountable, and results-driven

  
  


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  Customer Focus: Passion for delivering outstanding guest experiences

  
  


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  Initiative: Proactive, positive, and solution-oriented

  
  


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  Relationship Management: Professional, confident, and respectful communicator

  
  


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  Teamwork: Collaborative, supportive, and team-first mindset

  
  

Skills & Requirements

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  Must be 19 years of age or older

  
  


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  Minimum 1 year of experience in hospitality, customer service, or server assistant role

  
  


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  Previous restaurant experience preferred

  
  


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  Ability to work in a fast-paced environment

  
  


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  Able to take direction and assist with delegated responsibilities

  
  


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  Capable of performing duties across multiple restaurant positions

  
  


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  SMART Serve certification required

  
  


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  Ability to lift heavy objects

  
  

Working Conditions & Schedule

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  Full-time, permanent position

  
  


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  Must be available to work days, evenings, and weekends as required

  
  


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  8-hour shifts

  
  


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  Ability to work 40+ hours per week

  
  

Compensation & Benefits

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  Hourly wage: $18–$19 per hour

  
  


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  Tips & gratuities

  
  


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  Overtime pay

  
  


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  Extended health and dental benefits (after 3-month probation)

  
  


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  Employee Assistance Program

  
  


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  On-site gym access

  
  


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  Discounted or free staff meals

  
  


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  Evening schedule