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Job Description
Shifts can range from 6:00am-10:00am with one working weekend a month
Why you’ll love working here:
Celebration and Recognition programs
Comprehensive health and dental benefit plans
Education allowance for employees and family
Opportunities for career advancement
Employee Assistance Program
Employee perks and exclusive offers
What you’ll do:
Provide in-depth training and onboarding education for new coordination staff
Monitor and provide coaching and performance management to coordinators
Run and review daily, weekly monthly reports and provide action plans to reduce missed care
Create and maintain work schedules for coordination team
Work with coordination teams to ensure all vacation and time off requests have coverage for patients in consultation with supervisors
Monitor key metrics such as missed care, canceled visits, and referral acceptance and hold coordination team accountable to meet set targets
Review tracking tools and follow up with Coordinators to ensure compliance
What you bring:
Minimum qualifications of 1-2 years of post-secondary education and 1-3 years of job-related supervisory experience, or equivalent combination of education and experience
Strong proficiency in all aspects of Microsoft office; with proven skills in Word and Excel
Keen attention to detail, ability to prioritize, multitasking skills and organizational skills
Experience in customer service
Experience in the health care field an asset.
We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.
As the leading home care provider in the country, ParaMed Home Health Care, has proudly been helping Canadians live better at home since 1974.
When you join ParaMed, you become part of a caring community of over 12,000 dedicated professionals committed to delivering compassionate, person-centred care.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
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