Supervisor, Operations - ICPMS

We are SGS – the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. ​  

Responsible for providing leadership, direction, and training to laboratory operations technicians and microbiologists/chemists. Facilitates employee conformance to Good Laboratory Practices and all specified Operating Procedures. Ensures all laboratory results, including internal controls, are accurate and completed within the required timeframe.

• Oversees all Chemical analysis of samples to include training, documentation, and
• good laboratory practice.
• Performs Chemical analysis of samples as necessary.
• Responsible for interviewing, hiring, and training Sample Receiving, Courier and Ambassador laboratory technicians and chemists.
• Conducts employee performance reviews and provides ongoing guidance and feedback for continued
• employee development.
• Maintains adequate levels of laboratory supplies.
• Reviews and approves laboratory raw data.
• Provides feedback to direct reports, conducts employee performance reviews and provides ongoing
• guidance for continued employee development.
• Schedules personnel to facilitate an efficient operation.
• Communicates necessary changes or information to his or her department.
• Identifies quality related problems and initiates immediate investigation, corrective action, and follow
• up.
• Ensure the Quality Management System is maintained in accordance with the ISO 17025 standards.

• 4-year degree in Chemistry, related field, or equivalent work experience.
• 5+ year experience in a commercial food testing laboratory or equivalent environment.
• Experience on various analytical instruments including ICPMS, LCMSMS, and GCMSMS.
• Effective problem prevention and problem-solving skills.
• Strong written and verbal communication skills necessary to cross multiple disciplines.
• Excellent interpersonal and problem-solving skills.
• Knowledge of LIMS systems.
• Flexibility is required to meet sudden and unpredictable need.
• 3–5-year experience in a commercial food testing laboratory.

Salary: $62k to $70k 

Some benefit highlights:

• 80% coverage Health, Dental and Vision 
• Paid time off
• RRSP Program Eligibility 

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.



This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.



Accommodations are available on request for qualified candidates during each stage of the recruitment process.



Please note that candidates applying for Canadian job openings should be authorized to work in Canada.