Supervisor, Software Asset Data

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

As a Software Asset Data Supervisor, reporting to the Manager, SAM Enablement and PresSales, you will be responsible for SAM data program execution. You will lead a team responsible for the collection, validation, and management of software asset data, ensuring accuracy and compliance with enterprise standards. This is a hands-on leadership role, where you will supervise direct reports while also contributing to data collection, verification, and process optimization. You will collaborate with vendors, internal teams, and enterprise customers to streamline software asset reporting and maintain a high standard of data integrity.

What you’ll do:

• Supervise and mentor a team of Software Asset Data Coordinators, providing guidance and performance feedback.


• Own and manage SAM data programs, ensuring successful delivery and continuous improvement.


• Lead and drive expansion programs to grow customer engagement and service adoption.


• Support vendor expansion and onboarding initiatives across the team.


• Ensure timely and accurate collection, validation, and reporting of software asset data.


• Assign workloads, track progress, and resolve roadblocks for the team.


• Develop and maintain best practices for software asset data management.


• Oversee and participate in the collection of Installation Base Reports (IBRs) from customers and vendors.


• Act as the escalation point for vendor coordination and issue resolution.


• Ensure all software asset data is approved, validated, and documented in compliance with company policies.


• Verify software asset data for accuracy, consistency, and completeness.


• Maintain and update the software asset management (SAM+) tool with verified data.


• Identify and address data discrepancies in coordination with vendors and internal teams.


• Identify opportunities for process automation, efficiency improvements, and data quality enhancements.


• Develop and enforce standard operating procedures (SOPs) for data collection and validation.

What you’ll bring to the table:

• 5+ years of experience in software asset management, IT operations, or data coordination.


• Post secondary preferred


• Strong data management, reporting, and analysis skills with experience in software asset tracking tools.


• Experience working with enterprise software vendors and IT procurement teams.


• Excellent problem-solving and process improvement skills.


• Ability to lead and motivate a team in a fast-paced operational environment.


• Strong communication skills for interacting with vendors, customers, and internal stakeholders.

Compensation:

A reasonable estimate of the current base pay range for this position is $69,750 to $93,000 annually + 8% Target Incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program


• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance


• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave


• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success


• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other


• Flexibility: Plan your workdays in a way that suits you best


• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years


• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self


• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected]. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7416 

EoE/M/F/Vet/Disability