Support Liaison - Lotus

About Mountain Plains Community Services Society of the North (MPCSSN):

Established in 1972, MPCSSN is a charitable society dedicated to delivering diverse community and family-focused programming tailored to the unique needs of Alberta's Northwest region. We collaborate with Alberta Health Services and Alberta Human Services to provide comprehensive support services. Our organization is accredited by CARF International and is a proud member of the ALIGN Association of Community Services and the Children’s Welfare League of Canada.

Our Commitment to You:

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  Core training upon hiring in Trauma-Informed Care, Non-Violent Crisis Intervention, First Aid, and Applied Suicide Intervention Skills Training; ongoing professional development opportunities, including training in person-centered care, Mental Health First Aid & therapeutic programming
  


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  Vacation entitlement of two weeks in the first year, increasing to four weeks in the second year of employment


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  Educational support after 2 years of employment


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  Comprehensive benefits package at 3 months of employment


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  $500.00 Wellness Spending Benefit as well as RRSP Matching Benefit up to $100 per month at 6 months employment


• $53, 624 Annual Salary; Annual Salary Increment of $1000.00 up to six (6) years of employment

Program:

Lotus Group Care is a resource providing 24-hour care and protection for youth, during periods of crisis and transition on a long-term treatment basis.  This program targets youth 12 years of age and under.  The program consists of in-home and out-of-home programming. Programming is designed to support youth who may be struggling with mild to moderate behavioral or emotional health during periods of crisis or transition.  The typical duration of stay for the clients is based off of each individual child’s need, potentially short or long term care.

Role:

The role of the Support Liaison is to develop and implement both group and individualized programming initiatives for persons-served. The Support Liaison role is dynamic, and requires flexibility, priority management skills, and the ability to work collaboratively with multiple teams. The Support Liaison must anticipate and respond to both operational and service delivery needs of the program.  

The Support Liaison will report directly to their Program Manager and indirectly to their division’s Service Enhancement Coordinator (Executive Leadership). The Support Liaison will work in collaboration with their home program team as well as the Support Liaison team to create and facilitate initiatives that will drive and inspire personal growth and development for persons-served. Using both trauma-informed and person-centered approaches, the Support Liaison will build meaningful relationships with persons-served and will assist in teaching life and independent living skills to the individuals served in a cooperative environment. 

This position includes variable hours and shifts, including but not limited to potential day shifts, awake night shifts, and sleep shifts. The primary hours will be shift will be 5 days per week between noon to 8pm to help support with programming and youth activities. In addition to this, Support Liaisons will be responsible for one (1) weekend on-call per month in their designated home program.  

Responsibilities: 

• Use creativity and flexibility to create a visual daily schedule based on program and individual needs, focusing time on appropriate group activities and individualized programming 

• Monitor and track individuals’ person-centered goals, and work with program team to ensure deadlines are adhered to and recorded 

• Assist persons-served in creating a network of community supports and involve relevant agencies and family members where appropriate 

• Coordinate and communicate all support strategies and community networking plans with their Program Manager, including monthly reporting on scheduled activities and their therapeutic value to persons served 

• One weekend a month designated on-call for home program 

• Professional collaboration with program stakeholders, including funding bodies (Recovery Alberta), RCMP and other law officials, representatives of the justice system, and community members

• Champion programming initiatives to Agency members to ensure all staff are supporting persons-served using trauma informed, therapeutic interventions 

• Collaborate with Support Liaison team to implement Agency-wide programming projects and events 

• Attend all meetings, appointments, case-conferences and training as delegated by their Program Manager 

• Participate in monthly supervisions with respective supervisors and attend monthly staff meetings 

• Liaise and collaborate with family members or natural supports of persons-served to ensure a holistic approach to service delivery 

• Support employee onboarding process within the Agency by facilitating Agency tours 

• Complete all other delegated tasks at the discretion of Leadership 

Hiring requirements:

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  Education: 2+Year post-secondary diploma or degree


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  Valid Alberta Class 5 Driver’s License


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  Driver’s Abstract


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  Clear Criminal Records Check


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  Clear Children’s Services Intervention Check


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  Vehicle Insurance stating $2 million liability and access to a reliable vehicle

Hiring Assets

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  Education or experience in Childhood/Early Childhood education and/or program development would be an asset 
  

At Mountain Plains Community Services Society of the North, we are committed to creating an inclusive and diverse workplace. We encourage all qualified candidates to apply. While we appreciate all applications, only those selected for an interview will be contacted.