SVP, Retirement Group Manager (Hybrid)

Role Title – Americas Retirement lead

Job Purpose:

• Management and oversight of the 69 retirement programs across 18 different countries that Citi sponsors in North and Latin America
• Ensure local country compliance with Citi policies and mandates
• Manage team of 11 in total with 3 allocated to Latin America Pensions, 4 allocated to NAM and 4 allocated to Brazil
• Main Citi contact for various Trustee Boards, Committees/Councils.
• Direct report to Citi’s Director Retirement & Allowances
• The role will involve working closely with the HR Community, other pensions related functional teams, Americas’ counterparts in other Citigroup businesses, and outsourced vendors/administrators

Key Responsibilities:

• Ensure local country compliance with Citi’s Retirement Plan Guidelines, local laws and regulations, as well as Citi’s Benefits Guiding Principles and Philosophy
• Coordinate contributions into plans, potential settlement impacts, and US GAAP implications of various pension actions (e.g., accounting impact of de-risking activities)
• Review strategy of each plan in region and implement changes as needed
• Coordinate with local country business/management team to ensure proper administration of each retirement program
• To support the Director of Retirement & Allowances on various governance or strategic initiatives which may include certain allowances projects as well as regular retirement plans management.
• To act as a pensions subject matter expert and work with other specialist areas (eg HR, Risk, Compliance, Finance, Legal, Payroll, Information Technology) as appropriate to provide seamless support for plan impacting employees and members.
• To contribute to pensions projects as well as support the delivery of business-as-usual activities.
• Prepare materials, minutes and present papers/updates to West Retirement Council meetings and Retirement Plan Sponsor Council global meetings.
• Oversee team’s management of the third-party administrator and outsourced vendors, resolving issues and ensuring Service Level Agreement (SLAs) and Third-Party policy requirements are met. Further ensure relevant changes to schemes or potential developments which impact on administration are acted on appropriately.
• Escalate any issues to the Director of Retirement & Allowances as appropriate.
• Review escalated data, contribution and other administrative issues from team as appropriate.
• Review of communication materials, as appropriate
• Support and manage budgets and vendor invoices as appropriate

Knowledge/Experience:

• 10 + years of technical and/or strategic Pensions Experience
• Expert understanding of Defined Benefit, Defined Contribution and Termination Indemnity pension plan structures
• Understand pensions fiduciary trustee role and difference with plan sponsor role
• Actuarial background preferred
• Broad understanding of HR practices in general and pension and benefits provision in particular
• Experience dealing with corporate processes, payroll, budgets, and invoice management
• Experience dealing with a wide range of internal and external third parties.
• Experience presenting technical pensions information to non-technical audiences
• English language required.   Spanish language strongly preferred.  Portuguese and other languages a plus.

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