System Administrator

LaPrairie Group of Companies is a family-owned, diverse group of construction companies that have been in business for over 40 years in Western Canada. We are one of Canada’s largest independently owned mobile-crane companies, experts in oilfield trucking, heavy-hauling and picker truck services, specialists in proppant mining and production, and a major road construction and maintenance contractor.

LaPrairie Group of Companies is seeking an energetic System Administrator to join their IT team in Downtown Calgary.  If you have a passion for technology, excellent problem-solving skills, and thrive in a collaborative environment, we want to hear from you! Salary will be commensurate with experience. 

Roles and Responsibilities: 

• Act as the primary escalation point for complex incidents and service requests beyond Tier 1 capability.


• Own end-to-end resolution of escalated tickets, including root cause analysis and preventative measures.


• Provide hands-on troubleshooting across hardware, software, networking, and cloud services.


• Support and maintain end-user environments including laptops, desktops, mobile devices, and peripherals.


• Participate in ticket triage, backlog management, and continuous improvement of support workflows.


• Assist with onboarding and offboarding, including user provisioning, access control, and device setup.


• Support multi-site operations, including remote environments, and resolve connectivity issues across VPN, WAN, and wireless networks.


• Provide clear, professional communication to end users with timely updates and expectation setting.


• Document troubleshooting, resolutions, and maintain the internal knowledge base and system documentation.


• Manage Active Directory, group policy, and access controls.


• Support patching, vulnerability remediation, and routine maintenance.


• Assist with infrastructure projects and deliver against defined milestones.


• Support endpoint, server, and cloud security controls, including MDM platforms such as Microsoft Intune.


• Work with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.


• Perform other duties and projects as assigned.

Requirements: 

• Degree or Diploma in computer science or a related field.


• 3+ years of experience in IT Support or System Administration roles.


• Experienced with multi-location networking and supporting remote sites without having local technical experts. 


• Strong understanding of cloud technologies such as AWS, Google Cloud, or Azure.


• Experience administrating Microsoft Servers, Active Directory, DNS, Group Policy, and other technologies to support the business.


• Maintaining and supporting MDM solutions like Intune.


• Experience with Network, Server, Endpoint and Cloud security administration.


• Strong attention to detail and problem-solving.


• Committed to updating documentation, providing training documents, and clearly communicate with non-technical stakeholders. 


• Ability to work independently, collaboratively and manage multiple projects simultaneously.


• Participate in the on-call rotation and to travel to remote sites when required.

Interested candidates are invited to submit their application, including a resume and cover letter. Only shortlisted candidates will be contacted for further steps in the selection process.