System Engineer- Dollar Universe & BMC Control M

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

Role overview

We are seeking a System Engineer with demonstrated ability specializing in automation and scheduling tools such as Dollar Universe and BMC Control-M WA. This role is pivotal in enhancing our operational efficiencies and ensuring the seamless execution of automated tasks across our IT infrastructure.

What you’ll do

• Be responsible for the implementation and management of scheduling tools specifically Dollar Universe and BMC Control-M WA to optimize job scheduling and automation.
• Keep abreast of new technologies and updates in Dollar Universe and BMC Control-M WA to drive continuous improvement.
• Collaborate with IT teams to design and deploy efficient scalable automation solutions.
• Monitor system performance solve issues and provide timely resolutions to ensure high availability and reliability.
• Develop and maintain documentation for system configurations processes and service records.
• Conduct regular audits of system security and backup procedures to ensure data integrity and compliance with industry standards.
• Train team members on the effective use of scheduling tools and standard processes in automation.
• Participate in the planning and execution of infrastructure projects contributing technical expertise and insights.
• Provide support for incident management and participate in root cause analysis for system outages.

What you bring to the role

• Must have extensive experience (5-8 years) with Dollar Universe and BMC Control-M WA.
• Solid understanding of IT infrastructure including servers' databases and network systems.
• Demonstrate ability to design and implement complex automation solutions.
• Excellent problem-solving skills and the ability to work under pressure.
• Effective Interpersonal skills both written and verbal with the ability to convey technical concepts to non-technical stakeholders.
• A commitment to continuous learning and professional development.
• Familiarity with scripting languages and automation frameworks is highly desirable.
• Ability to work collaboratively in a team environment and lead projects to successful completion.

Working arrangements

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.