Systems Navigator - Community Action Program for Children (CAPC)

Status: Part-time (13.5 hours per week); working two days per week to be determined between Monday and Thursday 

Location: Hamilton - Dominic Agostino Recreation Centre

Work Model: In person

Expected start date:  January 2027

Overview: 

The Social Planning and Research Council of Hamilton promotes equity, informs policy and planning decisions and increases community engagement to improve social conditions.  We accomplish this through research, policy analysis, community partnerships and program delivery.  For more information about the Social Planning and Research Council of Hamilton and the Community Action Program for Children, please visit our websites: www.sprchamilton.ca and https://capc.hamilton.on.ca/

Position Summary:

The Systems Navigator will work in the community, providing one-on-one support to parents of children from birth to age 6 in the CAPC catchment area. This includes providing information and referrals to assist parents from cultural communities to support overall health and well-being.  We work predominantly with newcomer families.  In addition, they will:

• Work collaboratively with the CAPC Systems Coordinator to ensure coordination and consistency within the program. 


• Assist with systems planning referrals within the CAPC catchment area 


• Support newcomer families with children from newborn to age six years to access local services
  


• Support CAPC-related events and meetings, including making presentations


• Record and maintain program statistics and information for reporting and evaluation purposes. 


• Work collaboratively with CAPC program partners to create connections with their services and program users. 


• Other duties as needed to achieve the mandate, success, and values of the Hamilton CAPC project. 

Skills & Qualifications: 

• Postsecondary education in a related field or equivalent 

• Excellent communication and presentation skills 


• Systems planning, referral and community outreach skills 


• Knowledge of Hamilton's social services and newcomer services
  


• Ability to work occasional evenings if required 


• Organizational skills 


• Proficiency working with Microsoft Office (i.e., Word, SharePoint, Excel, Outlook), Canva 


• Ability to work with individuals and groups from diverse cultural communities and sectors 


• Ability to speak other languages in addition to English: Arabic, Farsi, Spanish, Punjabi, Hindi, or Urdu will be an asset 


• Demonstrated ability to work within a team and take a proactive role to advance program services


• Previous experience working with newcomers is a strong asset 

Physical Requirements 

• Must be able to lift 25 lbs 
  


• Must be able to do computer work for long periods of time 

The Social Planning and Research Council of Hamilton seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. We strive to represent the diverse communities that we serve and welcome applications from Indigenous (First Nations, Metis, or Inuit) Peoples, members of racialized communities, persons with disabilities, persons who identify as 2SLGBTQ+, and women.

We seek a recruitment and hiring process that is equitable and informed by anti-racist, anti-oppression practices.  

We ask all candidates to follow the directions below when submitting their applications: 

1. Submit a resume and cover letter highlighting how your experience aligns with this position. This can include but is not limited to your academic, work, volunteer, and lived experiences that contribute to your suitability for this position.  
   


2. Include only your initials on your resume and cover letter, omitting your full name.
   


3. Include your city of residence, omitting your full address
   


4. Include an email address that we can use to reach you
   


5. Apply using the link provided.  

Those selected for interviews will be asked to provide further details in advance of the interview.  

Accommodations are available throughout the recruitment process

We thank all applicants for their submissions; however, only those selected for an interview will be contacted.