Talent and Business Operations Manager, Stores

About Us

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job Details

Job ID: 248496

Store Name/Number: ON-Station Mall (1608)

Address: 293 Bay St Ste. B16, Sault Sainte Marie, ON P6A 1X3, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Your Role

As Talent and Business Operations Manager, Stores, you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store.

Key Responsibilities

1. Talent Champion: Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.


2. Training & Development: Manage all training-related functions within the store. Develop and execute the store's ongoing training strategy.


3. Performance Assessment & Development: Write and deliver annual performance reviews for direct reports in a timely manner. Participate in the management of all performance management situations within the team.


4. Operational Excellence: Lead store operations to ensure processes are completed per company standards. Manage inventory including shipping, receiving, returning merchandise, and cycle counting.


5. Entrepreneurial Spirit: Demonstrate strong understanding of store sales performance, staffing, payroll, and expenses.

Qualifications

• You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience.


• You have excellent verbal/written communication skills and the ability to influence business partners effectively.


• You have proven ability to attract and develop talented store leaders to drive sales and deliver outstanding client service.

Why Join Us

• The people: Work with the best talent in the industry.


• The perks: Enjoy discounts, gratis, and exclusive brand events.


• The education: We invest heavily in training to build your career plan.

Sephora Canada strongly believes in equal opportunity, diversity, and inclusivity in the workplace. We welcome candidates and employees from all backgrounds.