Team Lead Warehouse

Join our team

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Shift: Monday to Friday, 9:00am to 5:30pm

JOB SUMMARY: The Warehouse Team Lead plays a crucial role in overseeing all facets of the organization's warehouse operations. This includes responsibilities ranging from receiving and inventory control to picking loading, safety, and security. The incumbent will collaborate with third-party loading services to ensure accurate and timely shipments, while also planning, organizing, leading, and directing warehouse personnel activities.

RESPONSIBILITIES:

• Complete shift briefings to ensure the effective communication of relevant information to department team members.
• Manage and lead warehouse staff in achieving operational goals and ensuring efficient day-to-day operations.
• Oversee and manage the workflow on the warehouse floor to ensure smooth and efficient operations.
• Provide assistance and support to the supervisor/manager in managing daily tasks and operations.
• Ensuring employees adhere to policies, processes, and performance standards.
• Responsible for supporting the rollout of new processes by providing necessary training and guidance to team members.
• Responsible for training, supervising, and managing staff in assigned areas to ensure all tasks are completed.
• Implementing/supervising safe practices and ensuring compliance with the Occupational Health and Safety Act.
• Facilitate effective communication with both external and internal clients.
• Manage and direct the shipping logistics for all products to other Metro facilities.
• Ensure proper processes are followed with a focus on identifying any product damage and that all stop dates are correctly assigned.
• Supervising all warehouse personnel, including hiring, scheduling, and development.
• Overseeing all receiving activities to ensure on-time delivery and monitoring yard management.
• Manage the billing process for all warehousing storage services.
• Ensure that all team members end of day reports are completed daily.
• Responsible for completing daily reports to management after each shift.
• Provide feedback on group and individual performance according to standard operating procedures.

EXPERIENCE:

• 2+ years’ experience in warehouse setting or similar position with a proven track record.

EDUCATION:

• Completion of secondary school or college.

COMPETENCIES:

• Customer Centricity
• Fostering Culture
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.