Team Manager-Clinic Operations

Description

• Location: Suite 505 - 750 West Broadway, Vancouver BC Canada V5Z 1H4


• Status:  Full time (37.5 hours per week)

 
TELUS Health is empowering every person to live their healthiest life. At X-Ray 505, we bring that vision to life through excellence in breast imaging and radiological examinations–delivering accurate, timely diagnostics and expert radiological interpretation that identify diseases at their earliest, most treatable stages.

Join us in creating a healthier future, together.

Our Care Centre is currently seeking a Team Manager of Clinical Operations. In this role, the manager will be responsible for coaching, performance, recognition and mentoring of 16-20 Team Members. This person will continue to work as a Medical Imaging Technologist and will lead by example in delivering exceptional care and customer service for our patients. 

Our team and what we’ll accomplish together:

We are looking for a dynamic and innovative leader, with a knack for challenging the status quo. You're an out of the box thinker that goes above and beyond to make each patient experience a great one! Being flexible and innovative are a part of your motto. You will be directly collaborating with other experienced and like-minded team members. As part of the team, you'll be a key contact person for patients, physicians, staff, suppliers and guests, this team member is the voice and face of the company in many instances.
 
What you’ll do in this role:
 

• Build, lead, and manage a diverse Medical Imaging Technologist team, including recruitment, onboarding, talent decisions, performance management, resource management and career progression


• Guide collaborative efforts between teams with a strong focus on standardizing and documenting processes


• Drive innovation and foster a culture of continuous improvement


• Safeguard and sustain the organization’s mission, vision, goals and values


• Develop and maintain professional relationships with patients, staff, suppliers and other healthcare providers in the community


• Conduct and perform a wide range of high quality imaging procedures and responsibilities, including:


• Perform digital mammography examinations, including 2D and 3D tomosynthesis and diagnostic x-ray procedures. 


• Perform radiological examinations according to prescriptions and protocols, while maintaining radiation safety standards in compliance with the Canadian Association of Medical Radiation Technologists (CAMRT) and Diagnostic Accreditation Program (DAP) requirements.


• Receive and prepare patients for examinations by obtaining and reviewing case histories, explaining procedures clearly, and addressing any patient questions with empathy and expertise.


• Verify and review images for technical accuracy and completeness, generate detailed technical worksheets, and collaborate directly with radiologists to ensure every imaging procedure meets diagnostic requirements.


• Perform certain administrative tasks as required. 


• Maintain current knowledge of breast imaging through continuing education and professional certifications as required.


• Actively contribute to quality improvement initiatives that enhance patient care, workflow efficiency, and optimize clinical outcomes.  

Qualifications

What you bring:
 

• Minimum 5 years’ experience of digital mammography experience


• Proven leadership skills, including: team building, results, driven, accountability dexterity, and the strength and aptitude to empower others


• Collaborator: Ability to lead, collaborate with, and influence cross functional teams


• Strategic Thinker: Demonstrated ability to think strategically, consider big picture


• Problem solver: Proven analytical and problem-solving abilities with a capacity for critical thinking


• Exceptional interpersonal and communication skills (both verbal and written)


• Natural Organizer: Excellent organizational skills including staff scheduling, meeting agenda management, meeting minutes & action item designation & follow-up, with the ability to meet and exceed deadlines


• Innovator: Not tied to doing things the way they have always been done; always looking for new and better ways to do things


• Hold a Diploma or Degree in Medical Radiation Technology from an accredited institution and are certified in mammography by the Canadian Association of Medical Radiation Technologists (CAMRT)


• Demonstrated expertise applying the CAMRT standards of practice and relevant national guidelines for Medical Radiation Technologists


• Experience in breast ultrasound procedures


• Possess advanced proficiency with EMR and PACS/Radiology Information Systems, including digital imaging, archiving, and retrieval, as well as standard workplace technology


• Maintain current Basic Life Support (CPR training) for healthcare providers certification

 
Great-to-haves:
 

• Experience in ultrasound-guided breast interventional procedures would be considered an asset

What’s in it for you

• Join a supportive community of medical imaging professionals across British Columbia, where collaboration and knowledge sharing are paramount. Here, you'll have the unique opportunity to contribute your own expertise while learning from recognized leaders in the field of breast imaging.


• We offer a competitive compensation package, including comprehensive benefits. 


• Your growth is our priority. We are committed to fueling your professional journey with ongoing training, development opportunities, and support for further certifications.

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